Omni Philadelphia, Philadelphia, Concierge

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Rank

6th

Out of 177

Omni Philadelphia	Average Price: $256 Check Rates

Hotel Class:

401 Chestnut Street

Philadelphia, 19106 View map

4-Star Hotel Rank: 4 of 18
Average review rating: 4.12

OpinionWell Value Index: 6

Traveler reviews analyzed: BedBugRegistry (1) , Expedia (42) , MyTravelGuide (125) , TripAdvisor (405) , YahooTravel (10)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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amenity (14) bar (55) bathroom (65) bed (112) bill (16) breakfast (108) brunch (12) check in (67) check out (14) complimentary (23) concierge (46) cost (18) deal (31) decor (18) dinner (38) fitness center (12) food (52) front desk (78) gym (20) hot tub (11) hotel (626) housekeeping (32) lobby (60) location (293) lunch (13) manager (16) money (13) parking (73) pillow (16) pool (78) price (62) rate (36) recommend (54) restaurant (135) room (636) room service (35) service (147) sheets (11) shower (34) spa (56) staff (234) street (98) suite (10) towel (16) valet (70) valet parking (44) value (15) view (82) walk (109) wireless (22)

Concierge

Appears in 46 comments.

89% wrote positive comments about concierge

The following words were used in comments with Concierge:
friendly (13) helpful (23) hotel (6) knowledgable (3) lobby (3) pleasant (2) professional (3) reception (2) recommend (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Gayle the Concierge was helpful planning our bus tours and with the local eateries.

"Incredible, Impeccable, and Simply Amazing..... " Read full review on TripAdvisor 11/14/2011 Vote

2. Concierge was very helpful as were all the staff I came in contact with.

"Very Comfortable Stay " Read full review on TripAdvisor 8/21/2011 Vote

3. The concierge was friendly, knowledgeable and very helpful.

"Prime location and outstanding customer service " Read full review on TripAdvisor 7/27/2011 Vote

4. Concierge extremely helpful and friendly, as was hotel staff.

"The Good, The Bad, and No Ugly to report " Read full review on TripAdvisor 7/18/2011 Vote

5. Concierge was helpful.

"Great stay at the Omni for touring Philadelphia " Read full review on TripAdvisor 7/11/2011 Vote

6. Also, the concierge was quite helpful throughout our 3 day stay.

"Great Location for Liberty Park Access--but, security is suspect " Read full review on TripAdvisor 7/8/2011 Vote

7. On the better side, I do want to note that the concierge was very good and recommended a wonderful restaurant (Devon's) for dinner.

"Reserved Two Beds, but Got One Bed and a Pull Out Couch " Read full review on TripAdvisor 6/27/2011 Vote

8. The staff, in particular the bellman and concierge (Gail?) was so helpful.

"One Night Only - But a great night and experience " Read full review on TripAdvisor 4/9/2011 Vote

9. It has a traditional, old fashioned feel with friendly service, very knowledgeable concierge, and generally a classy air.

"Comfortable classy hotel in great location " Read full review on TripAdvisor 1/5/2011 Vote

10. The concierge was friendly and helpful, though had trouble identifying a convenient gas station to stop at upon our leaving.

"Perfect location for visiting the old town attractions! " Read full review on TripAdvisor 9/16/2010 Vote