Westgate Lake Resort Spa, Orlando, Service

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Rank

109th

Out of 543

Westgate Lake Resort Spa	Average Price: $110 Check Rates

Hotel Class:

10000 Turkey Lake Road

Orlando, 32819 View map

3-Star Hotel Rank: 41 of 138
Average review rating: 3.13

OpinionWell Value Index: 6

Traveler reviews analyzed: Expedia (71) , MyTravelGuide (20) , Travelocity (22) , TripAdvisor (1178) , YahooTravel (107)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (99) balcony (98) bar (56) bath (76) bathroom (135) bed (208) breakfast (159) charge (54) check in (248) check out (51) cost (68) deal (89) decor (43) dinner (41) discount (85) fee (66) food (116) front desk (172) hot tub (45) hotel (422) housekeeping (83) lake (455) lobby (70) location (265) manager (81) money (114) parking (383) patio (49) pool (613) price (158) rate (58) recommend (128) refund (34) restaurant (132) room (1573) service (303) sheets (54) shower (132) shuttle (146) spa (153) staff (389) street (28) suite (105) to park (71) towel (158) tub (101) value (36) view (124) walk (119) wireless (41)

Service

Appears in 303 comments.

57% wrote positive comments about service

The following words were used in comments with Service:
clean (29) customer (68) desk (12) good (24) great (41) guest (20) helpful (13) horrible (12) hotel (22) internet (13) management (12) nice (11)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The rooms were clean and the service staff were terrific.

"Enormous, comfortable, 2 bdrm, 2 bath unit is a great value at this near-Disney resort! " Read full review on TripAdvisor 5/7/2012 Vote

2. Service was excellent as well.

"Hard selling sales team " Read full review on TripAdvisor 4/7/2012 Vote

3. The customer service is awesome.

"Simply "CLASSY" " Read full review on TripAdvisor 4/3/2012 Vote

4. Service was great - the food - eh.

"Average Place. " Read full review on TripAdvisor 4/2/2012 Vote

5. Room was very nice (get a room not facing the street), customer service was friendly and helpful but the down side is the food quality and availability.

"Average Place. " Read full review on TripAdvisor 4/2/2012 Vote

6. You're suppose to get a midweek cleaning service and then a full cleaning service between weeks (Saturday or Sunday).

"Not a Satisfied Owner " Read full review on TripAdvisor 3/30/2012 Vote

7. We used the shuttle service to the theme parks and their service was excellent.

"Exceptional Value " Read full review on TripAdvisor 3/25/2012 Vote

8. The VIP service was exceptional.

"Exceptional Value " Read full review on TripAdvisor 3/25/2012 Vote

9. The offer of a free shuttle service to these parks added to my overall positive experience here.

"Was somewhat apprehesive. . . " Read full review on TripAdvisor 3/14/2012 Vote

10. This is NOT a resort, resorts go out of their way to provide and achieve good customer service.

"STAY AT OWN RISK! " Read full review on TripAdvisor 2/27/2012 Vote