Westgate Lake Resort Spa, Orlando, Front Desk

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Rank

109th

Out of 543

Westgate Lake Resort Spa	Average Price: $110 Check Rates

Hotel Class:

10000 Turkey Lake Road

Orlando, 32819 View map

3-Star Hotel Rank: 41 of 138
Average review rating: 3.13

OpinionWell Value Index: 6

Traveler reviews analyzed: Expedia (71) , MyTravelGuide (20) , Travelocity (22) , TripAdvisor (1178) , YahooTravel (107)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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amenity (99) balcony (98) bar (56) bath (76) bathroom (135) bed (208) breakfast (159) charge (54) check in (248) check out (51) cost (68) deal (89) decor (43) dinner (41) discount (85) fee (66) food (116) front desk (172) hot tub (45) hotel (422) housekeeping (83) lake (455) lobby (70) location (265) manager (81) money (114) parking (383) patio (49) pool (613) price (158) rate (58) recommend (128) refund (34) restaurant (132) room (1573) service (303) sheets (54) shower (132) shuttle (146) spa (153) staff (389) street (28) suite (105) to park (71) towel (158) tub (101) value (36) view (124) walk (119) wireless (41)

Front desk

Appears in 172 comments.

65% wrote positive comments about front desk

The following words were used in comments with Front desk:
clean (16) desk (177) friendly (8) helpful (27) location (10) management (12) new (8) night (16)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. icalled front desk and told them I probably just needed soem new batteries.

"The Motto " Welcome Home" my wife and I never felt " Read full review on TripAdvisor 5/19/2012 Vote

2. The front desk staff was absolutely fabulous.

"You can keep going and going forever - vacation and timeshare " Read full review on TripAdvisor 4/24/2012 Vote

3. Front desk - very helpful, no complaints thereI was very very very picky and cautious because its our first vacation and I wanted to get things right and at the end, I was not disappointed.

"Decent stay " Read full review on TripAdvisor 4/22/2012 Vote

4. Other than that - front desk and other employees were very friendly.

"Just average " Read full review on TripAdvisor 3/24/2012 Vote

5. Admittedly, the front desk was responsive to our complaints and they sent someone over to spray repellant.

"Eh... " Read full review on TripAdvisor 2/4/2012 Vote

6. So i had to call the front desk again to get housekeeping to clean the room.

"Close to Seaworld and Disney but that's about it... " Read full review on TripAdvisor 12/29/2011 Vote

7. The staff at the front desk were happy to make any taxi bookings for us and were on hand 24 hours a day should we require any help.

"Lovely Stay With Incredibly Helpful And Courteous Staff " Read full review on TripAdvisor 11/6/2011 Vote

8. They front desk staff was friendly and helpful.

"I LOVED IT SO MUCH I BOUGHT IT!!! " Read full review on TripAdvisor 10/24/2011 Vote

9. We had a lovely 2 bedroom condo overlooking the lake on the 6th floor of building 1300 thanks to the wonderful front desk clerk (thanks Olga!).

"Nice resort but it definitely has some issues " Read full review on TripAdvisor 9/1/2011 Vote

10. I can honestly say that not one person we encountered whether it was an employee at the Activity Center, a front desk person or a cleaning/maintenance person engaged in any conversation whatsoever - it is not inviting.

"Upscale Slum... " Read full review on TripAdvisor 8/7/2011 Vote