Hilton Riverside Hotel New Orleans, New Orleans, Valet

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Rank

15th

Out of 427

Hilton Riverside Hotel New Orleans	Average Price: $281 Check Rates

Hotel Class:

2 Poydras Street

New Orleans, 70140 View map

3-Star Hotel Rank: 6 of 125
Average review rating: 3.89

OpinionWell Value Index: 4

Traveler reviews analyzed: BedBugRegistry (5) , Expedia (68) , Travelocity (1) , TripAdvisor (1000) , YahooTravel (36)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Valet

Appears in 66 comments.

54% wrote positive comments about valet

The following words were used in comments with Valet:
damage (2) desk (8) expense (3) friendly (3) helpful (4) hotel (7) need (3) new (3) night (7)

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1. The friendly and professional treatment I received from waiters, valets, bellhops, maids, and other staff here was unfortunately tarnished by poor treatment by the front desk and general managers when a package was lost.

"Poor treatment by managers, wonderful treatment by other staff " Read full review on TripAdvisor 2/4/2012 Vote

2. From the moment we valeted our car, to the accomodation of our adjoining room request, the Hilton staff was great.

"Great stay from curbside to checkout! " Read full review on TripAdvisor 3/7/2011 Vote

3. This was almost the perfect stay until got my qx56 back from the valet.

"DO NOT ALLOW THEM TO VALET YOU CAR AT THE RIVERSIDE LOCATION IN NEW ORLEANS!! " Read full review on TripAdvisor 8/30/2010 Vote

4. When we needed our vehicle, valet only took a couple of minutes to go get it and they too were very friendly with directions to here & there.

"Nice room, friendly staff, great view... but no sleep " Read full review on TripAdvisor 6/9/2010 Vote

5. The staff is extrememly helpful and personable beginning with the valet and continuing to the frontdesk.

"Another Perfect Stay " Read full review on TripAdvisor 1/3/2010 Vote

6. When we arrived the valet parking was backed up to the street and a valet saw we had a small child with us and she imediately helped us get parked and a bellman to help us.

"Great stay experienced by all. " Read full review on TripAdvisor 8/17/2009 Vote

7. The valet service was very nice.

"Great all around " Read full review on TripAdvisor 1/22/2009 Vote

8. When we needed to drive, valet generally had car waiting for us when we called before leaving our room.

"Super elegant property " Read full review on TripAdvisor 9/19/2008 Vote

9. No one at the front desk seemed to care about our issue with the valet staff.

"Lovely Hotel, Horrible Valet Staff " Read full review on TripAdvisor 8/27/2007 Vote

10. The location is easy to find, with parking on site (either self-park or valet, $36-40/day).

"Lovely place near the Quarter " Read full review on TripAdvisor 5/14/2012 Vote