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Rank
15th
Out of 427

Hilton Riverside Hotel New Orleans

Average Price: $281  
 
Hotel Class:
2 Poydras Street
New Orleans, 70140 View map  
3-Star Hotel Rank: 6 of 125
Average review rating: 3.89
OpinionWell Value Index: 4
Traveler reviews analyzed: BedBugRegistry (5) , Expedia (68) , Travelocity (1) , TripAdvisor (1000) , YahooTravel (36)
SAFE TO BOOK ? (1/5 issues found)
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The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Manager
Appears in 38 comments. 
20% wrote positive comments about manager
The following words were used in comments with Manager:
attentive (3)   errors (3)   generous (5)   management (41)   night (8)   professional (3)   reservation (2)   return (2)   rude (2)   secure (2)   service (3)   staff (11)   visa (2)   welcoming (2)    
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1. I do alot of traveling in my line of work so I made a point of contacting Fred Sawyer the general manager to let him know how impressed I was with his staff and their dedication to their jobs.
"Great Time in New Orleans " Read full review on TripAdvisor   5/3/2012 Vote      
2. I booked a National Sales meeting for my company for 150 people in 2006, and every detail that I planned with the Sales Manager was executed to perfection.
"The ONLY hotel to choose when in New Orleans!!! " Read full review on TripAdvisor   1/28/2009 Vote      
3. Finally, I reached the hotel operator who was very helpful and located a manager.
"Worst hotel experience ever!!! " Read full review on TripAdvisor   12/9/2008 Vote      
4. Both the room service manager and the staff were excellent and professional; this was a comforting way to be welcomed to New Orleans after a long flight.
"Nice hotel, service was OK " Read full review on TripAdvisor   10/31/2007 Vote      
5. Both the room service manager and the staff were excellent and professional; this was a comforting way to be welcomed to New Orleans after a long flight.
"Nice hotel, service was OK " Read full review on TripAdvisor   10/31/2007 Vote      
6. After an hour of haggling with the assistant night manager (Opal),etc.
"Hilton Honors is no Honor " Read full review on TripAdvisor   4/25/2012 Vote      
7. The front desk staff was apologetic, but never heard from the manager even after leaving a message.
"Overbooked " Read full review on TripAdvisor   3/12/2012 Vote      
8. At this point the manager came by to apologize but our meal was ruined and not worth the $100+ bill.
"Avoid Drago's at all costs " Read full review on TripAdvisor   3/6/2012 Vote      
9. Ok, only Godsend here was a night manager named Saquilla Harness.
"Terrible Experience and Worst Hilton Stay I've Ever Had!! " Read full review on TripAdvisor   2/13/2012 Vote      
10. After waiting a few minutes, I was told a manager needed to step in to check me in, even though I called ahead letting them know of my arrival situation.
"Better, but still needs some work " Read full review on TripAdvisor   2/6/2012 Vote      
   
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