Hilton Riverside Hotel New Orleans, New Orleans, Charge

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Rank

15th

Out of 427

Hilton Riverside Hotel New Orleans	Average Price: $281 Check Rates

Hotel Class:

2 Poydras Street

New Orleans, 70140 View map

3-Star Hotel Rank: 6 of 125
Average review rating: 3.89

OpinionWell Value Index: 4

Traveler reviews analyzed: BedBugRegistry (5) , Expedia (68) , Travelocity (1) , TripAdvisor (1000) , YahooTravel (36)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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amenity (54) bar (154) bath (16) bathroom (108) bed (177) bill (30) breakfast (206) charge (97) check in (210) check out (34) concierge (98) cost (80) deal (42) dinner (57) downtown (36) fee (65) fitness center (23) food (188) front desk (147) gym (73) hotel (1731) housekeeping (75) lobby (89) location (580) lunch (22) manager (38) money (50) parking (241) pillow (53) pool (114) price (139) rate (119) recommend (90) restaurant (292) room (1640) room service (72) service (337) sheets (23) shower (64) staff (458) street (293) suite (58) to park (24) towel (54) valet (66) valet parking (26) value (33) view (375) walk (385) wireless (52)

Charge

Appears in 97 comments.

57% wrote positive comments about charge

The following words were used in comments with Charge:
free (14) gym (12) hotel (20) internet (20) nice (5) night (13)

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1. I was 2 rooms away from the elevator bank so I can only imagine what it must have been like if you were right next to it, and 5) the fitness center is pretty good but they charge to use it if you don't have enough HH status, the TVS on the wall are tiny and the machine I used didn't have a working TV.

"Back at the Riverside Hilton for Jazz Fest 2012 - a little better than average " Read full review on TripAdvisor 5/1/2012 Vote

2. I have to wonder why the Hilton charges for wifi services when so many businesses offer wifi free and charge for the gym.

"Convention Reservation " Read full review on TripAdvisor 3/18/2012 Vote

3. Why small chain hotels and motels can offer free Internet with the big boys continue to charge.

"Average Hilton Hotel " Read full review on TripAdvisor 3/15/2012 Vote

4. If you are a fitness fanatic, make sure you present your Hilton Honors card at check-in to use the gym free of charge.

"Prime conference hotel " Read full review on TripAdvisor 1/31/2012 Vote

5. They graciously replaced them (new, in plastic, with owners manual), both times, at no charge.

"Great room, friendly staff, fun food " Read full review on TripAdvisor 1/25/2012 Vote

6. NEGATIVE: took over 2 hours to check into our room; we were overcharged $950.00 on our VISA (two holds were placed); when we brought this to their attention, the front desk staff member was not very concerned about the error and then added to the error by charging the VISA the $950 rather than removing one of the holds; (we must say however, that when we brought this to their attention the second time, the manager on duty finally fixed the problem and offered one night free of charge for the error).

"Mixed Emotions on this Hotel Experience " Read full review on TripAdvisor 9/26/2011 Vote

7. POSITIVE: Rooms were wonderful, amazing view; can't beat the location; bell staff were polite and very helpful; fitness facilities were amazing (however required an extra charge per day); during conference held at the Hilton all staff and servers were top notch; meals were delicious and the parade organized from the hotel to Mardi Gras World was a great kickoff to the conference.

"Mixed Emotions on this Hotel Experience " Read full review on TripAdvisor 9/26/2011 Vote

8. Firstly the lady checking me in kindly upgraded me free of charge from a no view double to a 27th floor king overlooking the river, the room was pretty nice if a little bland maybe but the bed was amazingly comfortable.

"Despite the tropical storm ruining the trip the Hilton did its job very well ! " Read full review on TripAdvisor 9/7/2011 Vote

9. com and received a room with 2 double beds on the 18th floor for $89.00 a night,our first room was in one of the buildings along the river,so I called the Hilton Riverside directly and requested a room in the main building,I even requested a certain room and our request was granted free of charge,all I told Hilton was that we were Hilton Honor members.

"Awesome weekend at the Hilton " Read full review on TripAdvisor 7/27/2011 Vote

10. On top of this, I was charged $18.00 per 24 hr period for 'internet access' (something that most hotels offer free of charge) , then I was charged $32.

"Boring and overpriced, will nickel and dime you to death; much better options nearby. " Read full review on TripAdvisor 5/18/2010 Vote