Hilton Riverside Hotel New Orleans, New Orleans, Staff

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Rank

15th

Out of 427

Hilton Riverside Hotel New Orleans	Average Price: $281 Check Rates

Hotel Class:

2 Poydras Street

New Orleans, 70140 View map

3-Star Hotel Rank: 6 of 125
Average review rating: 3.89

OpinionWell Value Index: 4

Traveler reviews analyzed: BedBugRegistry (5) , Expedia (68) , Travelocity (1) , TripAdvisor (1000) , YahooTravel (36)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (54) bar (154) bath (16) bathroom (108) bed (177) bill (30) breakfast (206) charge (97) check in (210) check out (34) concierge (98) cost (80) deal (42) dinner (57) downtown (36) fee (65) fitness center (23) food (188) front desk (147) gym (73) hotel (1731) housekeeping (75) lobby (89) location (580) lunch (22) manager (38) money (50) parking (241) pillow (53) pool (114) price (139) rate (119) recommend (90) restaurant (292) room (1640) room service (72) service (337) sheets (23) shower (64) staff (458) street (293) suite (58) to park (24) towel (54) valet (66) valet parking (26) value (33) view (375) walk (385) wireless (52)

Staff

Appears in 458 comments.

87% wrote positive comments about staff

The following words were used in comments with Staff:
clean (47) concierge (20) desk (47) food (18) friendly (112) good (18) great (76) helpful (109) hotel (107) location (22) management (19) need (24) new (23) nice (45) pleasant (27) professional (22)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Staff helpful rooms clean quiet atmosphere.

"Hilton at Riverside " Read full review on TripAdvisor 5/21/2012 Vote

2. The hotel staff were all first class.

"The perfect place for your stay in New Orleans " Read full review on TripAdvisor 5/19/2012 Vote

3. The staff was friendly even though they made a mistake with my booking, they corrected it right away with no hassle.

"Great location " Read full review on TripAdvisor 5/15/2012 Vote

4. Staff throughout the hotel are very pleasant and helpful, but particularly gracious on the Executive lounge.

"Lovely place near the Quarter " Read full review on TripAdvisor 5/14/2012 Vote

5. Concierge staff were very helpful in recommending sight-seeing, restaurants that met our (lower budget, family friendly) needs.

"Lovely place near the Quarter " Read full review on TripAdvisor 5/14/2012 Vote

6. Front desk staff were very helpful at our late check in (11pm).

"Lovely place near the Quarter " Read full review on TripAdvisor 5/14/2012 Vote

7. We had a great time even tho the weather was bad :) The staff was very prepared and extremely attentive to guests needs.

"Great time @ Hilton Riverside during Hurricane Lee " Read full review on TripAdvisor 5/13/2012 Vote

8. I found the staff very friendly and very abundant but really didn't need to use them much at all since the hotel seems to be managed very well.

"Great Hotel for a Conference or just for a New Orleans vacation " Read full review on TripAdvisor 5/11/2012 Vote

9. My husband and I have stayed in this hotel for Jazz Fest this year and last year and we found the hotel and staff to be amazing on so many levels.

"AWESOME Hotel " Read full review on TripAdvisor 5/9/2012 Vote

10. Staff were generally nice though.

"so bad it's funny " Read full review on TripAdvisor 5/7/2012 Vote