Hilton Riverside Hotel New Orleans, New Orleans, Concierge

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Rank

15th

Out of 427

Hilton Riverside Hotel New Orleans	Average Price: $281 Check Rates

Hotel Class:

2 Poydras Street

New Orleans, 70140 View map

3-Star Hotel Rank: 6 of 125
Average review rating: 3.89

OpinionWell Value Index: 4

Traveler reviews analyzed: BedBugRegistry (5) , Expedia (68) , Travelocity (1) , TripAdvisor (1000) , YahooTravel (36)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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amenity (54) bar (154) bath (16) bathroom (108) bed (177) bill (30) breakfast (206) charge (97) check in (210) check out (34) concierge (98) cost (80) deal (42) dinner (57) downtown (36) fee (65) fitness center (23) food (188) front desk (147) gym (73) hotel (1731) housekeeping (75) lobby (89) location (580) lunch (22) manager (38) money (50) parking (241) pillow (53) pool (114) price (139) rate (119) recommend (90) restaurant (292) room (1640) room service (72) service (337) sheets (23) shower (64) staff (458) street (293) suite (58) to park (24) towel (54) valet (66) valet parking (26) value (33) view (375) walk (385) wireless (52)

Concierge

Appears in 98 comments.

75% wrote positive comments about concierge

The following words were used in comments with Concierge:
friendly (16) good (10) guest (4) helpful (34) hotel (11) jazz (5) lounge (9) need (5) nice (11) recommend (4) reservation (4)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Concierge staff were very helpful in recommending sight-seeing, restaurants that met our (lower budget, family friendly) needs.

"Lovely place near the Quarter " Read full review on TripAdvisor 5/14/2012 Vote

2. If you upgrade or have high enough Hilton status(I am Diamond), the executive floor lounge on the 29th floor is small but has its own concierge which is a nice touch.

"Back at the Riverside Hilton for Jazz Fest 2012 - a little better than average " Read full review on TripAdvisor 5/1/2012 Vote

3. The concierge was professional and pleasant.

"Excellent stay for the price, close to many attractions " Read full review on TripAdvisor 4/14/2012 Vote

4. Food(concierge lounge) also very good.

"Well run; good location " Read full review on TripAdvisor 4/3/2012 Vote

5. Concierge was very helpful with attraction information and directions.

"Great location easy walking distance to all " Read full review on TripAdvisor 2/25/2012 Vote

6. The concierge was wonderful in making suggestions and was very friendly.

"Perfect for a business hotel " Read full review on TripAdvisor 2/9/2012 Vote

7. The Concierge is helpful and can hook you up with many tours and things to do.

"Can walk to most places or catch the streetcar right outside " Read full review on TripAdvisor 11/4/2011 Vote

8. Their front desk and concierge people were so friendly and nice.

"LOVE LOVE LOVED IT! " Read full review on TripAdvisor 10/26/2011 Vote

9. I found the concierge staff less than helpful both times I went to ask for help.

"Mixed Emotions on this Hotel Experience " Read full review on TripAdvisor 9/26/2011 Vote

10. A special mention to the lady concierge (shoulder length hair/glasses) who was extremely helpful, always polite and friendly and nothing was too much trouble.

"Not disappointed " Read full review on TripAdvisor 9/16/2011 Vote