Hilton Riverside Hotel New Orleans, New Orleans, Front Desk

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Rank

15th

Out of 427

Hilton Riverside Hotel New Orleans	Average Price: $281 Check Rates

Hotel Class:

2 Poydras Street

New Orleans, 70140 View map

3-Star Hotel Rank: 6 of 125
Average review rating: 3.89

OpinionWell Value Index: 4

Traveler reviews analyzed: BedBugRegistry (5) , Expedia (68) , Travelocity (1) , TripAdvisor (1000) , YahooTravel (36)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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Front desk

Appears in 147 comments.

62% wrote positive comments about front desk

The following words were used in comments with Front desk:
friendly (13) helpful (14) hotel (18) housekeeping (9) management (6) new (7) nice (12) night (7)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Front desk staff were very helpful at our late check in (11pm).

"Lovely place near the Quarter " Read full review on TripAdvisor 5/14/2012 Vote

2. Check in wasn't even though many people were coming in at the same time but as more people came in more employees were added to the front desk which was great.

"Great Hotel for a Conference or just for a New Orleans vacation " Read full review on TripAdvisor 5/11/2012 Vote

3. The front desk was nice enough to keep us in the same room, despite two separate reservations.

"Very Good " Read full review on TripAdvisor 5/8/2012 Vote

4. Front desk was great.

"Better then last time " Read full review on TripAdvisor 4/23/2012 Vote

5. I remembered staying here years ago and hearing the horn from the train many times during the night, so I went back to the front desk and ask to be moved and was accommodated very quickly and very nicely with no problems at all.

"I was a bit concerned, but then pleasantly surprised " Read full review on TripAdvisor 3/8/2012 Vote

6. Great service from the smiling face at the front desk, excellent meal at Drago's, and a very comfortable bed.

"Great stay at the Hilton Riverside " Read full review on TripAdvisor 2/20/2012 Vote

7. Every employee at the hotel from the doorman, front desk or any others we talked to were all helpful, friendly and professional.

"Good Visit " Read full review on TripAdvisor 1/19/2012 Vote

8. The front desk and housekeeping staff are friendly and every request I had was accomodated.

"Nicely refurbished, but... " Read full review on TripAdvisor 11/9/2011 Vote

9. I found the front desk quick and helpful.

"11 interesting tidbits about the Hilton Riverside " Read full review on TripAdvisor 10/31/2011 Vote

10. The front desk then followed up with me to ensure the serviceman had arrived and that everything was taken care of to my satisfaction.

"11 interesting tidbits about the Hilton Riverside " Read full review on TripAdvisor 10/31/2011 Vote