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Rank
67th
Out of 197

Boston Park Plaza Hotel

Average Price: $229  
 
Hotel Class:
64 Arlington Street
Boston, 02116-3912 View map  
3-Star Hotel Rank: 25 of 37
Average review rating: 3.2
OpinionWell Value Index: 6
Traveler reviews analyzed: BedBugRegistry (12) , Expedia (96) , MyTravelGuide (604) , Travelocity (51) , TripAdvisor (718) , YahooTravel (87)
SAFE TO BOOK ? (2/5 issues found)
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Manager
Appears in 30 comments. 
The following words were used in comments with Manager:
cares (4)   change (2)   desk (3)   floor (2)   hotel (2)   liked (2)   management (31)   problem (4)   reception (2)   reservation (2)   rude (3)   secure (5)   service (4)   special (2)   valet (10)   well (3)    
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1. i ask the manager who tells me' i have like 50 cars I'm trying to get right now it's not my job to know when yours is coming' (it's now been almost an hour and 15 minutes that I've been waiting in the cold with an appointment to get to)i told him 1.
"I am the manager of valet but it's not my job to find your car! " Read full review on TripAdvisor   1/27/2009 Vote      
2. I appreciated the manager taking care of the bill for the room, and he did seem like a good guy who was trying but just a bit overwhelmed, but all the same, we weren`t looking for a free room, we were looking for someplace nice where we could enjoy our special occaion and that was totally ruined.
"Terrible Stay " Read full review on TripAdvisor   3/9/2008 Vote      
3. But then her manager came and said it`s all taken care of.
"Bitter Taste " Read full review on TripAdvisor   8/21/2007 Vote      
4. She came back and said that they gave someone else the room and etc. But then her manager came and said it's all taken care of.
"Bad Service " Read full review on YahooTravel   8/21/2007 Vote      
5. But then her manager came and said it's all taken care of.
"Bitter Taste " Read full review on TripAdvisor   8/21/2007 Vote      
6. we just had a lunch!) Had to involve a front desk manager to get a cup of tea (they served it to us in a different reataurant to avoid unpleasnt 'tea lady' encounter again)Would highly recommend 'Parings' restaurant there though.
"don't trust the book by the cover " Read full review on TripAdvisor   12/5/2009 Vote      
7. It disappeared we contacted reception who sent the security manager up who did a quick scan of the room said he would follow it up we constantly room him to no satisfaction we went home with no contact from his as he was always at a meeting reception told us she could not interupt him that we should go home and email him for follow up.
"Extremely bad Cutomer Service!!! " Read full review on TripAdvisor   11/9/2009 Vote      
8. it actually is his job because he is the manager of valet, he rolls his eyes on me and walks away (such great service) i told him i refused to pay for it.
"I am the manager of valet but it's not my job to find your car! " Read full review on TripAdvisor   1/27/2009 Vote      
9. After expressing my frustration to two other people I was told to leve a message for the reservations manager.
"Horrible Experience " Read full review on TripAdvisor   9/7/2008 Vote      
10. Finally I got a manager in the hotel told me I could move the date to September 13th.
"Horrible Experience " Read full review on TripAdvisor   9/7/2008 Vote      
   
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