Boston Park Plaza Hotel, Boston, Front Desk

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Rank

67th

Out of 197

Boston Park Plaza Hotel	Average Price: $229 Check Rates

Hotel Class:

64 Arlington Street

Boston, 02116-3912 View map

3-Star Hotel Rank: 25 of 37
Average review rating: 3.2

OpinionWell Value Index: 6

Traveler reviews analyzed: BedBugRegistry (12) , Expedia (96) , MyTravelGuide (604) , Travelocity (51) , TripAdvisor (718) , YahooTravel (87)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction, Renovation.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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amenity (19) bar (55) bath (25) bathroom (280) bathtub (10) bed (156) bill (25) breakfast (71) cable (10) charge (33) check in (56) check out (14) closet (21) concierge (83) cost (17) deal (28) decor (13) dinner (30) discount (14) downtown (34) food (54) front desk (64) hotel (1070) housekeeping (23) lobby (143) location (344) manager (30) money (34) parking (39) pillow (41) price (96) rate (62) recommend (75) refund (10) restaurant (145) room (1084) room service (41) service (154) shower (104) staff (239) street (86) suite (22) towel (27) tub (21) valet (21) valet parking (14) value (18) view (46) walk (101) wireless (12)

Front desk

Appears in 64 comments.

85% wrote positive comments about front desk

The following words were used in comments with Front desk:
friendly (7) great (4) helpful (10) hotel (9) liked (4) management (3) nice (5) night (3) recommend (3)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Further, the other folks at the front desk seemed courteous and helpful when approached by hotel guests.

"Better Than Expected " Read full review on TripAdvisor 11/29/2009 Vote

2. Check in was easy and the front desk was courteous and professional.

"Exceeded our expectations! " Read full review on Expedia 11/17/2009 Vote

3. Other comments on this site regarding the general lackadaisical attitude of the concierge were right on, although the front desk staff was helpful.

"Why did I stay here? " Read full review on TripAdvisor 10/27/2009 Vote

4. We had a great stay, room was spotless, comfortable , and the front desk and bellmen were all very pleasent and helpful.

"Great Surprise " Read full review on TripAdvisor 10/13/2009 Vote

5. Bell People and Front Desk are all extremely friendly and courteous, unless you ask them for any special request.

"This is the Worst Property I Have Ever Stayed At " Read full review on TripAdvisor 9/9/2009 Vote

6. The people at the front desk were very friendly and helpful.

"I love the Park Plaza, but it's not five star hotel. " Read full review on TripAdvisor 8/7/2009 Vote

7. The front desk and concierge were friendly and helpful.

"Great location and value at the Park Plaza " Read full review on TripAdvisor 1/25/2009 Vote

8. The lobby and front desk had the feel of a luxurious 5-star hotel, but the room certainly did not.

"Expected Better... " Read full review on YahooTravel 10/20/2008 Vote

9. The front desk staff was great and even sent us a bottle of champagne to our room.

"Great location - awful bathrooms! " Read full review on TripAdvisor 8/8/2008 Vote

10. He recommended telling the front desk to move our room.

"Don't Waste Your Money...Terrible Service, Unfriendly Staff " Read full review on TripAdvisor 7/31/2008 Vote