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Rank
44th
Out of 197

Taj Boston

Average Price: $403  
 
Hotel Class:
15 Arlington Street
Boston, 02116 View map  
4-Star Hotel Rank: 28 of 38
Average review rating: 4.01
OpinionWell Value Index: 3
Traveler reviews analyzed: Expedia (67) , MyTravelGuide (2) , Travelocity (4) , TripAdvisor (337) , YahooTravel (5)
SAFE TO BOOK ? (0/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Towel
Appears in 18 comments. 
87% wrote positive comments about towel
The following words were used in comments with Towel:
big (2)   great (3)   hot (2)   hotel (3)   housekeeping (2)   linen (2)   maid (2)   new (2)   nice (3)   night (3)   soft (2)   turndown (2)   water (3)    
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1. Molten Brown amenities were lovely and the bed linens, and towels were soft and comfortableWe did have room service once and the food was hot and delivered quickly--not always the case in many hotels.
"Quaint and Cozy... " Read full review on TripAdvisor   3/19/2012 Vote      
2. We were only there one night so I cannot speak to housekeeping but they did have nice robes, towels and toiletries.
"Lovely room but not 5 star service all around " Read full review on TripAdvisor   10/23/2011 Vote      
3. There were headsets to use, fruit and water, towels and papers - very good.
"Loved the hotel - surprised at so many negative reviews " Read full review on TripAdvisor   8/1/2011 Vote      
4. finally a young white lady (apparently the head of the 7th floor housekeeping) resolved the problem and had extra towels sent up for us (great since we only had 2 anyways!)The hotel needs a complete overhaul to return to its former glory.
"The Good, The Bad, and the "Eww...Gross!" " Read full review on TripAdvisor   7/24/2011 Vote      
5. Then I called and they brought me up some really nice BIG towels.
"NOT WORTH THE MONEY " Read full review on TripAdvisor   4/19/2011 Vote      
6. and I had to call them again for some of the big towels.
"NOT WORTH THE MONEY " Read full review on TripAdvisor   4/19/2011 Vote      
7. When I stay in a 5 star hotel I expect certain things such a slippers with turndown, the ice bucket to be filled, new soap and fresh towels, and bottled water weather it is complementary or not to be replenished.
"Great location but looks like it has been abandoned since the Ritz left " Read full review on TripAdvisor   3/20/2010 Vote      
8. What is incredible is the instant hot water, great shower pressure, soap, shampoo etc. Nightly turndown and towel change flawless as was the maid service.
"Better Than Ever After Management Change to Taj! " Read full review on TripAdvisor   10/21/2007 Vote      
9. Agree with the Waldorf comparison -- very old school (which we like) and while none of the furnishings appeared to be brand new, everything was nice enough, and the linen and towels were great.
"Better than expected, inconsistent customer service " Read full review on TripAdvisor   9/7/2007 Vote      
10. Bath towels were very soft 60' bath sheets (not standard in hyatt or westin).
"Very Nice " Read full review on TripAdvisor   8/27/2007 Vote      
   
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