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Rank
44th
Out of 197

Taj Boston

Average Price: $403  
 
Hotel Class:
15 Arlington Street
Boston, 02116 View map  
4-Star Hotel Rank: 28 of 38
Average review rating: 4.01
OpinionWell Value Index: 3
Traveler reviews analyzed: Expedia (67) , MyTravelGuide (2) , Travelocity (4) , TripAdvisor (337) , YahooTravel (5)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Front desk
Appears in 41 comments. 
53% wrote positive comments about front desk
The following words were used in comments with Front desk:
best (2)   concierge (5)   desk (46)   does (3)   floor (3)   helpful (5)   hotel (5)   lobby (2)   management (4)   new (2)    
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1. Michael at the front desk worked his magic because he wanted to and it is what he does best Lynn was also excellent.
"Better than Ritz " Read full review on TripAdvisor   2/21/2012 Vote      
2. The exception, one front desk clerk, but the hotel does seem to be trying to counter some of the bad press.
"Very nice with great location. " Read full review on TripAdvisor   11/22/2011 Vote      
3. I was extremely impressed with the service from the front desk, bell-staff and also in the restaurant.
"Staff was fantastic, but the rooms need improvement " Read full review on TripAdvisor   10/19/2011 Vote      
4. First, the 'good': the front desk staff upon check-in was friendly, the lobby was clean, the bell staff was friendly, and the views from the room were very nice (room 530 overlooks the Commons).
"Extremely disappointed " Read full review on TripAdvisor   4/24/2011 Vote      
5. The lobby was peaceful, the staff at the front desk was very attentive.
"Reflects the name of the hotel! " Read full review on Expedia   4/8/2010 Vote      
6. They worked with the front desk to get us fabulous tickets to shows, gave us dining ideas, and answered most any question we had about Boston.
"Get club access - a world of difference " Read full review on TripAdvisor   3/28/2010 Vote      
7. Overall, the service at every level of the hotel was fantastic - from the front desk, to the concierge, to housekeeping - service was never overlooked.
"Outstanding service; incredible location " Read full review on TripAdvisor   10/14/2009 Vote      
8. The staff was wonderful, very helpful, from the front desk, the doorman, the concierge, the parking attendant, all 5 star quality employees.
"Location, staff make the Taj a great choice " Read full review on TripAdvisor   7/7/2009 Vote      
9. Hoping to get something in a little better condition I called the front desk to change.
"Why all the good reviews? " Read full review on TripAdvisor   7/8/2008 Vote      
10. We called the front desk - they said that they would send an engineer over right away - no one ever came.
"Don't expect it to be a 5-star experience " Read full review on TripAdvisor   1/22/2012 Vote      
   
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