Taj Boston, Boston, Service

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OpinionWell
Rank

44th

Out of 197

Taj Boston	Average Price: $403 Check Rates

Hotel Class:

15 Arlington Street

Boston, 02116 View map

4-Star Hotel Rank: 28 of 38
Average review rating: 4.01

OpinionWell Value Index: 3

Traveler reviews analyzed: Expedia (67) , MyTravelGuide (2) , Travelocity (4) , TripAdvisor (337) , YahooTravel (5)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (26) bar (63) bath (27) bathroom (118) bed (83) bill (18) breakfast (73) charge (26) check in (48) check out (10) checkout (9) closet (12) complimentary (13) concierge (51) cost (14) deal (12) decor (16) dinner (28) downtown (9) food (59) front desk (41) gym (8) hotel (593) housekeeping (24) lobby (39) location (267) lunch (13) manager (19) money (18) neighborhood (9) parking (17) pillow (10) price (65) rate (28) recommend (38) restaurant (76) room (609) room service (40) service (220) shower (31) staff (203) street (91) suite (58) towel (18) tub (15) valet (19) value (14) view (106) walk (39) wireless (12)

Service

Appears in 220 comments.

86% wrote positive comments about service

The following words were used in comments with Service:
comfortable (10) excellent (35) expectation (8) friendly (14) good (21) great (35) helpful (13) hotel (59) location (17) love (9) need (9) nice (13)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. They advertised complimentary car service, so we called ahead to the concierge to arrange dinner reservations and the car.

"NOT a luxury hotel " Read full review on TripAdvisor 5/20/2012 Vote

2. The Lounge service is absolutely exceptional and each one of the staff are amazing.

"Great Location and service " Read full review on TripAdvisor 5/18/2012 Vote

3. For example, there are 5-7 doormen/valets standing around doing nothing when you pull up in your vehicle, and none of them lift a finger to help you with bags, help you check in, or even say, 'Hello, welcome to the Taj!' Definitely not five-star service.

"Amazing location, poor service " Read full review on TripAdvisor 5/8/2012 Vote

4. However, I would still recommend it as the rooms were lovely, big and service top notch.

"Great stay " Read full review on TripAdvisor 5/6/2012 Vote

5. Service level is at its very best as you would expect.

"Very good hotel with perfect location! " Read full review on TripAdvisor 5/5/2012 Vote

6. What wonderful service.

"Absolute best location and service! " Read full review on TripAdvisor 5/2/2012 Vote

7. Firstly and most importantly, the hotel staff were bar none, incredibly attentive and highly service oriented.

"Above Average in some areas, Average in others " Read full review on TripAdvisor 4/29/2012 Vote

8. They also have a complimentary car service if you need to suddenly be somewhere.

"Great value for a 5-star hotel in a central location. " Read full review on TripAdvisor 4/8/2012 Vote

9. Service was very good and all staff were helpful.

"Good service, but needs upgrades to get to 5 stars " Read full review on TripAdvisor 4/5/2012 Vote

10. Great turn down service, and attention to details.

"Great Location and great stay. " Read full review on TripAdvisor 4/1/2012 Vote