Colonnade Hotel, Boston, Service

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Rank

7th

Out of 197

Colonnade Hotel	Average Price: $328 Check Rates

Hotel Class:

120 Huntington Avenue

Boston, 02116 View map

4-Star Hotel Rank: 6 of 38
Average review rating: 3.92

OpinionWell Value Index: 6

Traveler reviews analyzed: Expedia (41) , MyTravelGuide (69) , Travelocity (13) , TripAdvisor (828) , YahooTravel (31)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction, Renovation.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (50) bar (85) bath (25) bathroom (181) bed (179) bill (15) breakfast (136) charge (27) check in (84) check out (28) complimentary (18) concierge (123) cost (22) deal (44) decor (29) dinner (45) discount (14) downtown (31) fitness center (13) food (141) front desk (121) hotel (1356) housekeeping (40) lobby (68) location (461) lunch (23) manager (39) money (25) neighborhood (14) parking (109) pillow (69) pool (224) price (92) rate (75) recommend (137) restaurant (297) room (1158) room service (72) service (253) sheets (15) shower (57) staff (519) street (188) suite (32) towel (41) value (47) view (143) walk (140) water pressure (15) wireless (34)

Service

Appears in 253 comments.

79% wrote positive comments about service

The following words were used in comments with Service:
comfortable (13) concierge (13) customer (19) desk (14) excellent (33) food (29) friendly (23) good (26) great (42) helpful (16) hotel (67) location (21) outstanding (10) price (9)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Outstanding service.

"lovely hotel and the nightshift reception was great help! " Read full review on TripAdvisor 5/15/2012 Vote

2. great ambiance and service.

"Hidden Boston Hideaway " Read full review on TripAdvisor 4/30/2012 Vote

3. Recently Went To Colonnade-On-Boston,And Loved it Great Service,Great Room,Helpful Concierges.

"Colonnade " Read full review on TripAdvisor 4/23/2012 Vote

4. We were really impressed with their service and hope our company puts us up there again.

"Best Hotel in Boston!! " Read full review on TripAdvisor 4/20/2012 Vote

5. The hospitality service was excellent and the staff was exceptional.

"Best Hotel in Boston!! " Read full review on TripAdvisor 4/20/2012 Vote

6. Service courteous.

"Great Bed! " Read full review on TripAdvisor 3/14/2012 Vote

7. I was impressed with the exceptional level customer service from the staff at the Colonnade.

"I'd call it excellent " Read full review on TripAdvisor 3/9/2012 Vote

8. The service is outstanding.

"Fantastic find -- a little slice of Paris in Boston " Read full review on TripAdvisor 3/9/2012 Vote

9. The guest service was excellent.

"Great Service " Read full review on TripAdvisor 3/5/2012 Vote

10. Jimmy, the bellman exemplified excellent service and was very engaging.

"Great Service " Read full review on TripAdvisor 3/5/2012 Vote