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Rank
7th
Out of 197

Colonnade Hotel

Average Price: $328  
 
Hotel Class:
120 Huntington Avenue
Boston, 02116 View map  
4-Star Hotel Rank: 6 of 38
Average review rating: 3.92
OpinionWell Value Index: 6
Traveler reviews analyzed: Expedia (41) , MyTravelGuide (69) , Travelocity (13) , TripAdvisor (828) , YahooTravel (31)
SAFE TO BOOK ? (2/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Manager
Appears in 39 comments. 
87% wrote positive comments about manager
The following words were used in comments with Manager:
generous (7)   hotel (13)   management (39)   professional (2)    
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1. There was an extraordinary presence of managers and employees in the lobby everytime we passed.
"Professionalism Par Excellence " Read full review on TripAdvisor   12/13/2011 Vote      
2. The staff is very friendly and courteous, some of the best in the world in my experience actually; the location is excellent, super clean, convenient parking, tons of shopping and restaurants all over; but the room walls are thin as paper so you can hear every conversation going on next door, and a common problem in many hotels is that the main hallway doors of all the rooms SLAM shut with a massive boom; never understood how any hotel manager thinks this is acceptable.
"In the heart of Boston .. great staff and location " Read full review on TripAdvisor   11/2/2011 Vote      
3. Although manager helped to move us into a 350 sq ft room, his comment was that some rooms are percieved smaller.
"hotel is economy class not a boutique or luxury " Read full review on TripAdvisor   9/5/2011 Vote      
4. The doorman James and the manager Jerry were the best.
"Best experience in Boston!! " Read full review on TripAdvisor   8/26/2011 Vote      
5. We were surprised by the turn down service with a welcoming note from the Manager.
"We had a great time " Read full review on TripAdvisor   8/2/2011 Vote      
6. The manager and front desk associates were very attentive to my needs when there was a temporary TV outage due to a storm.
"Overall the service exceeded my expectations. " Read full review on TripAdvisor   3/10/2010 Vote      
7. We have found the entire staff; from the doormen -to the waitstaff- to the front desk personnel- to the general manager- just incredibly kind and accomodating and professional.
"Home away from Home " Read full review on TripAdvisor   9/10/2009 Vote      
8. Courtney (the sales manager) did a wonderful job setting up and overseeing everything.
"Excellent Service " Read full review on TripAdvisor   7/1/2008 Vote      
9. We spoke to the hotel desk (whom ever claimed to handle this type of situation) and they stated they would 'have the housekeeping manager check into it'.
"very dissappointed in the end " Read full review on TripAdvisor   4/27/2012 Vote      
10. It was a thoughtful gesture and I really appreciate that the general manager took the time to acknowledge the special occasion.
"Excellent hotel with personalized service " Read full review on TripAdvisor   3/4/2012 Vote      
   
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