Brookshire Suites, Baltimore, Staff

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Rank

3rd

Out of 231

Brookshire Suites	Average Price: $204 Check Rates

Hotel Class:

120 East Lombard Street

Baltimore, 21202 View map

3-Star Hotel Rank: 1 of 33
Average review rating: 3.73

OpinionWell Value Index: 9

Traveler reviews analyzed: BedBugRegistry (1) , Expedia (81) , MyTravelGuide (326) , Travelocity (9) , TripAdvisor (502) , YahooTravel (15)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (12) bar (24) bathroom (82) bed (111) bill (15) breakfast (338) charge (37) check in (79) check out (20) complimentary (57) concierge (9) cost (29) deal (37) dinner (38) discount (12) downtown (19) fee (38) food (39) front desk (148) gym (10) hotel (802) housekeeping (16) lobby (61) location (228) manager (55) money (22) neighborhood (13) parking (102) pool (9) price (99) rate (70) recommend (61) refund (10) restaurant (69) room (828) service (171) sheets (9) shower (31) shuttle (68) staff (391) street (89) suite (264) to park (13) towel (20) valet (61) valet parking (46) value (50) view (77) walk (94) wireless (17)

Staff Traveler Insight - Friendly Staff

Appears in 391 comments.

92% wrote positive comments about staff

The following words were used in comments with Staff:
clean (27) courteous (17) desk (30) excellent (15) extremely (18) friendly (98) good (20) great (51) helpful (85) hotel (81) liked (22) location (25) need (17) nice (35) pleasant (18)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The staff was extraordinarily friendly and helpful - from the desk staff to the manager to the valet.

"Excellent location, service - But no A/C " Read full review on TripAdvisor 5/7/2012 Vote

2. The staff was friendly and very helpful with recommendations on where to eat and places to visit.

"Friendly staff " Read full review on TripAdvisor 5/4/2012 Vote

3. Front desk staff and hospitality staff are very friendly, especially David on the top floor.

"Lots to like, lots to not like " Read full review on TripAdvisor 4/27/2012 Vote

4. The rooms are comfortable and the staff was professional.

"decent hotel " Read full review on TripAdvisor 4/24/2012 Vote

5. The staff was very friendly.

"Cruise and Stay " Read full review on TripAdvisor 4/22/2012 Vote

6. Very accommodating staff.

"Fine except for a/c on the fritz " Read full review on TripAdvisor 4/18/2012 Vote

7. Like to first start off by saying all the hoteal staff did a wonderful job showing my family and i a great hotel stay,we had valet parking which was really nice bieng in downtown Balt.

"family fun weekend " Read full review on TripAdvisor 4/12/2012 Vote

8. We found the staff to be friendly and helpful, and the location is ideal.

"excellent value " Read full review on TripAdvisor 4/8/2012 Vote

9. The staff were very friendly and helpful.

"No A/C, Good Location & Price - 3.5 stars " Read full review on TripAdvisor 4/2/2012 Vote

10. The staff was incredibly friendly and helpful.

"Excellent hotel, very family friendly! " Read full review on TripAdvisor 3/31/2012 Vote