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OpinionWell
Rank
3rd
Out of 231

Brookshire Suites

Average Price: $204  
 
Hotel Class:
120 East Lombard Street
Baltimore, 21202 View map  
3-Star Hotel Rank: 1 of 33
Average review rating: 3.73
OpinionWell Value Index: 9
Traveler reviews analyzed: BedBugRegistry (1) , Expedia (81) , MyTravelGuide (326) , Travelocity (9) , TripAdvisor (502) , YahooTravel (15)
SAFE TO BOOK ? (1/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Refund
Appears in 10 comments. 
33% wrote positive comments about refund
The following words were used in comments with Refund:
 
Users can vote for helpful comments, which are saved in the Most helpful section.
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1. By 11:30am still not fixed and I asked for a refund and help finding another hotel.
"Stay away!! " Read full review on TripAdvisor   7/15/2010 Vote      
2. Here is what drives me crazy, the lobby was busy at the time she promised the refund, although I remained perfectly calm, It seems she was trying to avoid a scene and telling me whatever I wanted to hear just to get me to leave.
"Very disapointed - feeling cheated " Read full review on TripAdvisor   4/22/2011 Vote      
3. Now, there has been no refund and they are giving us a runaround.
"Very disapointed - feeling cheated " Read full review on TripAdvisor   4/22/2011 Vote      
4. Well, it worked, we left, and the refund still has not been processed, and now they have kept me on hold for 45 minutes.
"Very disapointed - feeling cheated " Read full review on TripAdvisor   4/22/2011 Vote      
5. They are now saying because I prepaid I cannot get a refund.
"Very disapointed - feeling cheated " Read full review on TripAdvisor   4/22/2011 Vote      
6. We demanded to either be switched to another hotel in their chain or a full refund.
"Check on the Air Conditioner before you go!!! " Read full review on TripAdvisor   8/11/2010 Vote      
7. By the way I went back to the hotel to pick up refund reciept at 10:30pm and air still not fixed in hotel.
"Stay away!! " Read full review on TripAdvisor   7/15/2010 Vote      
8. I checked out of the hotel immediately, but even though I had not even spent a night at the hotel, they would not give me a refund.
"Do not stay here " Read full review on TripAdvisor   11/14/2009 Vote      
9. The staff was really pleasant, and they did refund my garage fee because of the error in beds.
"great bed, good bargain, expensive parking " Read full review on TripAdvisor   12/20/2011 Vote      
10. She said she would issue a full refund and apologized.
"Very disapointed - feeling cheated " Read full review on TripAdvisor   4/22/2011 Vote      
   
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