Brookshire Suites, Baltimore, Service

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Rank

3rd

Out of 231

Brookshire Suites	Average Price: $204 Check Rates

Hotel Class:

120 East Lombard Street

Baltimore, 21202 View map

3-Star Hotel Rank: 1 of 33
Average review rating: 3.73

OpinionWell Value Index: 9

Traveler reviews analyzed: BedBugRegistry (1) , Expedia (81) , MyTravelGuide (326) , Travelocity (9) , TripAdvisor (502) , YahooTravel (15)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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amenity (12) bar (24) bathroom (82) bed (111) bill (15) breakfast (338) charge (37) check in (79) check out (20) complimentary (57) concierge (9) cost (29) deal (37) dinner (38) discount (12) downtown (19) fee (38) food (39) front desk (148) gym (10) hotel (802) housekeeping (16) lobby (61) location (228) manager (55) money (22) neighborhood (13) parking (102) pool (9) price (99) rate (70) recommend (61) refund (10) restaurant (69) room (828) service (171) sheets (9) shower (31) shuttle (68) staff (391) street (89) suite (264) to park (13) towel (20) valet (61) valet parking (46) value (50) view (77) walk (94) wireless (17)

Service

Appears in 171 comments.

84% wrote positive comments about service

The following words were used in comments with Service:
clean (9) customer (28) desk (11) excellent (14) free (13) good (17) great (34) helpful (10) hotel (43) nice (16)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. We had a nice stay at the Brookshire Suites - clean, great service, full breakfast.

"Excellent location, service - But no A/C " Read full review on TripAdvisor 5/7/2012 Vote

2. Overall, I'd highly recommend this hotel because of the excellent service from the hotel staff.

"Nice Hotel for a Comfortable Stay " Read full review on TripAdvisor 4/25/2012 Vote

3. Very nice people, clean rooms, service AAAAAAAA+++++++AND LONG HOT WATER FOR SHOWERS .

"Very nice place " Read full review on TripAdvisor 4/10/2012 Vote

4. Overall great, clean, amenities (also a small workout room in cloud club with treadmills), and great service.

"Wow, what an incredible experience " Read full review on TripAdvisor 3/28/2012 Vote

5. The pros of the hotel is the great customer service.

"GREAT STAY FOR THE PRICE! " Read full review on TripAdvisor 3/27/2012 Vote

6. But the biggest reason for the great service was the concierge David.

"Service was excellent... but " Read full review on TripAdvisor 3/8/2012 Vote

7. Pros-Very Nice beds-GREAT Area-Nice Happy Hour with free drinks and snacks-Easy Check in/out-Great Customer Service-Proximity To Great NightlifeCons-Dated Decor-Expensive Parking-Warm RoomAdvice-Park in the garage across the street - Much Cheaper than Valet-Hit the aquarium-Try to find good rates on Online sitesAll in all, a great place, and we will be back.

"Greatest Value on the Inner Harbor... " Read full review on TripAdvisor 1/8/2012 Vote

8. While it was not an ultra-Lux 5 star resort, it was a nice place with excellent customer service.

"Greatest Value on the Inner Harbor... " Read full review on TripAdvisor 1/8/2012 Vote

9. The service was good.

"Good Service but room was not clean " Read full review on TripAdvisor 11/11/2011 Vote

10. ) :) GREAT service; staff was all super-nice; would definitely stay there again and recommend.

"For Harbor, Federal Hill, or Convention Center, Stay Here! " Read full review on TripAdvisor 10/24/2011 Vote