Brookshire Suites, Baltimore, Front Desk

OpinionWell's Blog

Home » United States » Maryland » Baltimore Destinations » Baltimore Hotels » Brookshire Suites

OpinionWell
Rank

3rd

Out of 231

Brookshire Suites	Average Price: $204 Check Rates

Hotel Class:

120 East Lombard Street

Baltimore, 21202 View map

3-Star Hotel Rank: 1 of 33
Average review rating: 3.73

OpinionWell Value Index: 9

Traveler reviews analyzed: BedBugRegistry (1) , Expedia (81) , MyTravelGuide (326) , Travelocity (9) , TripAdvisor (502) , YahooTravel (15)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

Search reviews for other problems

Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

All Positive Negative

Keyword Search

amenity (12) bar (24) bathroom (82) bed (111) bill (15) breakfast (338) charge (37) check in (79) check out (20) complimentary (57) concierge (9) cost (29) deal (37) dinner (38) discount (12) downtown (19) fee (38) food (39) front desk (148) gym (10) hotel (802) housekeeping (16) lobby (61) location (228) manager (55) money (22) neighborhood (13) parking (102) pool (9) price (99) rate (70) recommend (61) refund (10) restaurant (69) room (828) service (171) sheets (9) shower (31) shuttle (68) staff (391) street (89) suite (264) to park (13) towel (20) valet (61) valet parking (46) value (50) view (77) walk (94) wireless (17)

Front desk

Appears in 148 comments.

86% wrote positive comments about front desk

The following words were used in comments with Front desk:
friendly (18) great (7) guest (7) helpful (34) hotel (16) management (8) need (8) night (9)

Users can vote for helpful comments, which are saved in the Most helpful section.

Sort by:

See all

1. call down and front desk brings us new keys.

"so far....badddddddd " Read full review on TripAdvisor 4/21/2012 Vote

2. Ian, our friend at the front desk was polite, extremely helpful and friendly.

"Excellent hotel, very family friendly! " Read full review on TripAdvisor 3/31/2012 Vote

3. Front desk personnel were pleasant and helpful.

"Good value, Convenient location " Read full review on TripAdvisor 2/25/2012 Vote

4. Ian was very helpful at the front desk.

"Small, quaint and very nice. " Read full review on TripAdvisor 2/6/2012 Vote

5. But everyone was so, so nice, from the front desk staff, to the valets, to the cleaning people.

"And a good time was had by all!! " Read full review on TripAdvisor 1/31/2012 Vote

6. Upon our arrival, we were pleasantly greated by the Valet Parking and the front desk.

"Hidden Fees and an erroneous smoking accusation " Read full review on TripAdvisor 1/23/2012 Vote

7. Check-in went smoothly and the front desk was very professional and friendly.

"Good things but starting to get worried. " Read full review on TripAdvisor 1/12/2012 Vote

8. Ian at the front desk was very helpful.

"Delightful Hotel " Read full review on TripAdvisor 1/12/2012 Vote

9. The front desk staff was friendly and very accommodating.

"Would stay here again in a different room " Read full review on TripAdvisor 1/12/2012 Vote

10. From the maid service to the front desk,everyone made you feel welcome.

"Very Friendly Staff " Read full review on TripAdvisor 12/23/2011 Vote