Brookshire Suites, Baltimore, Concierge

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Rank

3rd

Out of 231

Brookshire Suites	Average Price: $204 Check Rates

Hotel Class:

120 East Lombard Street

Baltimore, 21202 View map

3-Star Hotel Rank: 1 of 33
Average review rating: 3.73

OpinionWell Value Index: 9

Traveler reviews analyzed: YahooTravel (15) , Travelocity (9) , BedBugRegistry (1) , MyTravelGuide (326) , TripAdvisor (502) , Expedia (81)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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amenity (12) bar (24) bathroom (82) bed (111) bill (15) breakfast (338) charge (37) check in (79) check out (20) complimentary (57) concierge (9) cost (29) deal (37) dinner (38) discount (12) downtown (19) fee (38) food (39) front desk (148) gym (10) hotel (802) housekeeping (16) lobby (61) location (228) manager (55) money (22) neighborhood (13) parking (102) pool (9) price (99) rate (70) recommend (61) refund (10) restaurant (69) room (828) service (171) sheets (9) shower (31) shuttle (68) staff (391) street (89) suite (264) to park (13) towel (20) valet (61) valet parking (46) value (50) view (77) walk (94) wireless (17)

Concierge

Appears in 9 comments.

100% wrote positive comments about concierge

The following words were used in comments with Concierge:
excellent (2) great (2) hotel (3) personable (2) service (2) staff (3)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The front desk had an excellent concierge who were very personable and helpful.

"Very Nice Stay " Read full review on TripAdvisor 12/1/2011 Vote

2. Terrific idea!) and David who hosts the cocktail hour and seems to be the Concierge at large here were both invaluable to making my stay seamless.

"Terrific Property and Staff! " Read full review on TripAdvisor 3/16/2011 Vote

3. From the front desk staff to the concierge lounge attendant the staff was excellent.

"Wonderful service and staff!!! " Read full review on TripAdvisor 4/5/2009 Vote

4. Kudos to the concierge for pointing us to Burkes for great sandwiches on Sunday evening.

"Great Stay! " Read full review on TripAdvisor 11/12/2007 Vote

5. But the biggest reason for the great service was the concierge David.

"Service was excellent... but " Read full review on TripAdvisor 3/8/2012 Vote

6. And the service (especially from the concierge) was top notch.

"Service was excellent... but " Read full review on TripAdvisor 3/8/2012 Vote

7. Honestly, David (the concierge) made us feel so at home, that we would consider coming back to this hotel despite the very poorly maintained room and bathroom.

"Service was excellent... but " Read full review on TripAdvisor 3/8/2012 Vote

8. Meredith, our concierge/check in person/ wine opener, was our 1st entrance to the wonderful staff of the hotel.

"Great staff " Read full review on TripAdvisor 11/26/2011 Vote

9. I have to say though that the best part of the hotel was David the concierge.

"Awesome Customer Service " Read full review on TripAdvisor 10/6/2011 Vote