York Hotel San Francisco, San Francisco, Front Desk

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Rank

61st

Out of 493

York Hotel San Francisco	Average Price: $149 Check Rates

Hotel Class:

940 Sutter Street

San Francisco, 94109 View map

3-Star Hotel Rank: 24 of 110
Average review rating: 3.67

OpinionWell Value Index: 4

Traveler reviews analyzed: Expedia (32) , Travelocity (4) , TripAdvisor (357) , YahooTravel (18)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction, Remodeling, Renovation.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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amenity (14) bar (26) bath (15) bathroom (61) beach (7) bed (58) bill (3) breakfast (54) check in (23) check out (6) closet (20) cost (9) deal (9) decor (44) dinner (5) downtown (19) food (13) front desk (44) hotel (527) laundry (6) lobby (67) location (154) manager (16) money (26) neighborhood (19) parking (24) pillow (13) price (52) rate (19) recommend (46) restaurant (57) room (469) room service (5) service (35) sheets (6) shower (31) shuttle (7) staff (168) street (65) suite (4) towel (8) tub (10) valet (13) valet parking (11) value (32) view (16) walk (110) walk in (5) walk-in (7) wireless (18)

Front desk

Appears in 44 comments.

86% wrote positive comments about front desk

The following words were used in comments with Front desk:
complaints (3) credit (3) desk (44) friendly (4) helpful (15) hotel (8) need (5) nice (6) night (5) pleasant (3) polite (3)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Packed breakfasts were also a bonus, and staff on the front desk were friendly and courteous - with the exception of one.

"Good, but could have been great. " Read full review on TripAdvisor 5/23/2012 Vote

2. After we told the front desk, they efficiently changed it though.

"Musty Smell of Room despite hip looking " Read full review on TripAdvisor 5/2/2012 Vote

3. Shaun on the front desk was wearing an excellently groomed moustache and was very helpful.

"Modern, central hotel with friendly and helpful staff " Read full review on TripAdvisor 4/26/2012 Vote

4. Gregory at the front desk was so helpful at answering questions we had about San Francisco, suggesting 2 city tours for us to choose from and a restaurant to try.

"Great for what we needed " Read full review on TripAdvisor 2/25/2012 Vote

5. The other front desk staff were also helpful at confirming our bus transfer back to the airport at the end of our stay.

"Great for what we needed " Read full review on TripAdvisor 2/25/2012 Vote

6. There were only two things I would say were the 'negatives' and that would be the lighting in the bathroom was too bright (felt like the gates of heaven exploded in your face) and the front desk staff, with exception of Sam, always seemed to be in a bad mood.

"San Fran gem! " Read full review on TripAdvisor 1/25/2012 Vote

7. I felt the front desk were always very helpful.

"Great Location, Great Price, Great Service " Read full review on TripAdvisor 1/16/2012 Vote

8. Roksi was outstanding and very helpful with directions at the front desk.

"does not deserve the mean reviews!! " Read full review on TripAdvisor 11/4/2011 Vote

9. The front desk said they didnt know what the problem was but I have a feeling it's a common complaint.

"Too many other good hotels to choose from " Read full review on TripAdvisor 10/8/2011 Vote

10. The room and bed were large and comfortable, huge closet and helpful front desk.

"Amazing " Read full review on TripAdvisor 9/9/2011 Vote