Sir Francis Drake Hotel San Francisco, San Francisco, Staff

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OpinionWell
Rank

58th

Out of 493

Sir Francis Drake Hotel San Francisco	Average Price: $252 Check Rates

Hotel Class:

450 Powell Street

San Francisco, 94102 View map

3-Star Hotel Rank: 22 of 110
Average review rating: 3.5

OpinionWell Value Index: 4

Traveler reviews analyzed: BedBugRegistry (5) , Expedia (54) , Travelocity (5) , TripAdvisor (721) , YahooTravel (28)

SAFE TO BOOK ? (3/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction, Remodeling, Renovation.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	Recent comments complained about bed bugs.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (31) bar (170) bath (31) bathroom (272) bed (152) bill (15) breakfast (87) charge (20) check in (64) check out (19) closet (38) complimentary (17) concierge (70) cost (24) deal (27) decor (43) dinner (33) downtown (30) fee (11) food (68) front desk (153) hotel (1277) housekeeping (24) lobby (223) location (455) lunch (16) manager (31) money (28) parking (63) pillow (22) price (110) rate (60) recommend (92) refund (12) restaurant (179) room (1379) room service (49) service (195) sheets (17) shower (50) staff (339) street (164) suite (23) towel (33) tub (24) valet (18) value (35) view (119) walk (73) wireless (37)

Staff

Appears in 339 comments.

97% wrote positive comments about staff

The following words were used in comments with Staff:
clean (12) concierge (15) courteous (10) desk (45) excellent (10) extremely (11) friendly (84) good (12) great (53) guest (10) helpful (89) hotel (78) lobby (20) location (35) nice (28)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. All in all - a decent facility - but the staff and service is so below par for Kimpton.

"Kimpton never let me down so BAD!! " Read full review on TripAdvisor 5/9/2012 Vote

2. The staff member checking me in was LESS than helpful.

"Kimpton never let me down so BAD!! " Read full review on TripAdvisor 5/9/2012 Vote

3. They were far from the friendly pleasant Kimpton staff that made me feel at home.

"Kimpton never let me down so BAD!! " Read full review on TripAdvisor 5/9/2012 Vote

4. The staff were just a little too cool for school (besides the bellmen, who were great).

"Need to get over themselves " Read full review on TripAdvisor 5/2/2012 Vote

5. All in all, the Drake is a beautiful hotel with excellent staff and a great location.

"5 Star Service but a 3 Star Property " Read full review on TripAdvisor 5/1/2012 Vote

6. the staff is incredibly helpful, friendly and insightful.

"Fabulous Time! " Read full review on TripAdvisor 4/29/2012 Vote

7. Staff are friendly, efficient, and helpful, the rooms are beautiful and very clean.

"Great stay in the City " Read full review on TripAdvisor 4/25/2012 Vote

8. We loved our visit - the rooms were nice, the staff very helpful, and the location ideal from which to explore this great city.

"A gem in the heart of San Francisco " Read full review on TripAdvisor 4/19/2012 Vote

9. Each member of the staff was extremely welcoming and helpful.

"Superior amenities, superior service " Read full review on TripAdvisor 4/16/2012 Vote

10. The hotel itself was very nice and the staff was wonderful.

"Great hotel but not for business " Read full review on TripAdvisor 4/14/2012 Vote