Sir Francis Drake Hotel San Francisco, San Francisco, Service

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OpinionWell
Rank

58th

Out of 493

Sir Francis Drake Hotel San Francisco	Average Price: $252 Check Rates

Hotel Class:

450 Powell Street

San Francisco, 94102 View map

3-Star Hotel Rank: 22 of 110
Average review rating: 3.5

OpinionWell Value Index: 4

Traveler reviews analyzed: BedBugRegistry (5) , Expedia (54) , Travelocity (5) , TripAdvisor (721) , YahooTravel (28)

SAFE TO BOOK ? (3/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction, Remodeling, Renovation.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	Recent comments complained about bed bugs.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (31) bar (170) bath (31) bathroom (272) bed (152) bill (15) breakfast (87) charge (20) check in (64) check out (19) closet (38) complimentary (17) concierge (70) cost (24) deal (27) decor (43) dinner (33) downtown (30) fee (11) food (68) front desk (153) hotel (1277) housekeeping (24) lobby (223) location (455) lunch (16) manager (31) money (28) parking (63) pillow (22) price (110) rate (60) recommend (92) refund (12) restaurant (179) room (1379) room service (49) service (195) sheets (17) shower (50) staff (339) street (164) suite (23) towel (33) tub (24) valet (18) value (35) view (119) walk (73) wireless (37)

Service

Appears in 195 comments.

84% wrote positive comments about service

The following words were used in comments with Service:
comfortable (9) concierge (9) customer (17) desk (8) excellent (14) food (11) friendly (15) good (21) great (33) helpful (17) hotel (59) liked (9) location (19)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The service was good (apart from our bags getting lost before we left) and the beds were very comfortable, though I agree with a previous reviewer that the bathrooms were indeed rather small.

"Fun, Quirky Place to Stay in San Fran " Read full review on TripAdvisor 5/15/2012 Vote

2. i don't care much for service, but liked that the bellboy recto remembered my name (nice touch.

"Great location, nice hotel! " Read full review on TripAdvisor 5/14/2012 Vote

3. Service is excellent and quick.

"Character and location " Read full review on TripAdvisor 5/6/2012 Vote

4. The room was very nice, newly updated and excellent service.

"Fabulous Time! " Read full review on TripAdvisor 4/29/2012 Vote

5. I travel all the time for work but I really was taken aback at the excellent level of service I received here.

"Outstanding Place for Mother-Daughter Trip! " Read full review on TripAdvisor 4/29/2012 Vote

6. We spent five nights and were delighted to find out that we could forego daily cleaning service and receive a voucher for the restaurant.

"Wow! " Read full review on TripAdvisor 3/29/2012 Vote

7. Overall this is a nice hotel in a good location with great service.

"Good Stay, bid for great price. " Read full review on TripAdvisor 3/28/2012 Vote

8. standards) and service was friendly and helpful.

"Sir Francis Drake hotel " Read full review on TripAdvisor 3/19/2012 Vote

9. The restaurant, Scala Bistro, was excellent with great service as well.

"Sir Francis Drake hotel " Read full review on TripAdvisor 3/19/2012 Vote

10. Centrally located and absolutely beautiful, the service was prompt, friendly and helpful (right down to the door man giving us lunch suggestions).

"Beautiful and stately yet warm and welcoming " Read full review on TripAdvisor 3/7/2012 Vote