Sir Francis Drake Hotel San Francisco, San Francisco, Front Desk

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OpinionWell
Rank

58th

Out of 493

Sir Francis Drake Hotel San Francisco	Average Price: $252 Check Rates

Hotel Class:

450 Powell Street

San Francisco, 94102 View map

3-Star Hotel Rank: 22 of 110
Average review rating: 3.5

OpinionWell Value Index: 4

Traveler reviews analyzed: BedBugRegistry (5) , Expedia (54) , Travelocity (5) , TripAdvisor (721) , YahooTravel (28)

SAFE TO BOOK ? (3/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction, Remodeling, Renovation.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	Recent comments complained about bed bugs.

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Keyword Cloud

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amenity (31) bar (170) bath (31) bathroom (272) bed (152) bill (15) breakfast (87) charge (20) check in (64) check out (19) closet (38) complimentary (17) concierge (70) cost (24) deal (27) decor (43) dinner (33) downtown (30) fee (11) food (68) front desk (153) hotel (1277) housekeeping (24) lobby (223) location (455) lunch (16) manager (31) money (28) parking (63) pillow (22) price (110) rate (60) recommend (92) refund (12) restaurant (179) room (1379) room service (49) service (195) sheets (17) shower (50) staff (339) street (164) suite (23) towel (33) tub (24) valet (18) value (35) view (119) walk (73) wireless (37)

Front desk

Appears in 153 comments.

75% wrote positive comments about front desk

The following words were used in comments with Front desk:
cares (6) concierge (12) desk (156) doorman (6) friendly (16) great (8) helpful (19) hotel (21) need (7) night (8) problem (7)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The front desk was staffed by friendly, helpful people.

"even better the second time :) " Read full review on TripAdvisor 5/13/2012 Vote

2. Very clean with a wonderful front desk staff.

"location, location, location " Read full review on TripAdvisor 2/26/2012 Vote

3. The concierge Leif gave several excellent recommendations and the front desk was very accommodating to all of our requests.

"Fabulous hotel! " Read full review on TripAdvisor 2/21/2012 Vote

4. My boyfriend and I still had a wonderful time, taking advantage of the front desk.

"They want you to be happy " Read full review on TripAdvisor 2/6/2012 Vote

5. The red uniformed doormen and the front desk staff are all helpful.

"great location " Read full review on TripAdvisor 2/5/2012 Vote

6. The front desk staff was super friendly allowing us an early check in.

"Loved It!! " Read full review on TripAdvisor 12/26/2011 Vote

7. There was a front desk person named Chris made it a little better.

"Small rooms and bathroom " Read full review on TripAdvisor 11/14/2011 Vote

8. When I checked in the front desk guys were nice and were joking around.

"Ask for a Corner Room and you'll be happy! " Read full review on TripAdvisor 11/8/2011 Vote

9. The only reason I gave this 2 stars instead of 1 is that the front desk staff was very friendly and helpful.

"Dark, depressing, desperately needs a renovation " Read full review on TripAdvisor 10/5/2011 Vote

10. Ryan, Chris and Nelson at the front desk were great.

"Outstanding Customer Service -- Beautiful Hotel! " Read full review on TripAdvisor 9/27/2011 Vote