Sir Francis Drake Hotel San Francisco, San Francisco, Concierge

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OpinionWell
Rank

58th

Out of 493

Sir Francis Drake Hotel San Francisco	Average Price: $252 Check Rates

Hotel Class:

450 Powell Street

San Francisco, 94102 View map

3-Star Hotel Rank: 22 of 110
Average review rating: 3.5

OpinionWell Value Index: 4

Traveler reviews analyzed: BedBugRegistry (5) , Expedia (54) , Travelocity (5) , TripAdvisor (721) , YahooTravel (28)

SAFE TO BOOK ? (3/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction, Remodeling, Renovation.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	Recent comments complained about bed bugs.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (31) bar (170) bath (31) bathroom (272) bed (152) bill (15) breakfast (87) charge (20) check in (64) check out (19) closet (38) complimentary (17) concierge (70) cost (24) deal (27) decor (43) dinner (33) downtown (30) fee (11) food (68) front desk (153) hotel (1277) housekeeping (24) lobby (223) location (455) lunch (16) manager (31) money (28) parking (63) pillow (22) price (110) rate (60) recommend (92) refund (12) restaurant (179) room (1379) room service (49) service (195) sheets (17) shower (50) staff (339) street (164) suite (23) towel (33) tub (24) valet (18) value (35) view (119) walk (73) wireless (37)

Concierge

Appears in 70 comments.

78% wrote positive comments about concierge

The following words were used in comments with Concierge:
friendly (9) great (9) helpful (25) hotel (16) informative (4) knowledgable (5) location (4) most (5) recommend (4)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. We're the people that tidy up before house-keeping sees the room and this saved us time and bother and saved you endless resoursesThe best addition is by far the Wiki Concierge, Michelle.

"even better the second time :) " Read full review on TripAdvisor 5/13/2012 Vote

2. Best concierge desk in the universe makes an enjoyable city more enjoyable.

"Great service at The Sir Francis Drake " Read full review on TripAdvisor 5/11/2012 Vote

3. However the concierge, Leif, is the most helpful, charming and knowledgeable concierge I have ever come across in any hotel in the world.

"A rather eccentric place to stay " Read full review on TripAdvisor 5/4/2012 Vote

4. Our concierge took care of us likefamily and from the doorman to the front desk to our shuttle to and from the airport, we felt well take care of.

"Spring break at the Drake " Read full review on TripAdvisor 3/20/2012 Vote

5. The concierge Leif gave several excellent recommendations and the front desk was very accommodating to all of our requests.

"Fabulous hotel! " Read full review on TripAdvisor 2/21/2012 Vote

6. Leif at the concierge desk was 'old school' polite and very friendly.

"Ask for a Corner Room and you'll be happy! " Read full review on TripAdvisor 11/8/2011 Vote

7. Leif, the concierge , was the best ever.

"Great experience! " Read full review on TripAdvisor 10/9/2011 Vote

8. Leif, the concierge, was very good and booked us into a great restaurant (the Blue Stem) where we even got free glasses of Champagne as we were hotel recommendations.

"Good location - good hotel but let down by bar service " Read full review on TripAdvisor 9/30/2011 Vote

9. We asked (and generously tipped) concierge 'L' to arrange early morning transportation to the airport.

"Mislead by Concierge " Read full review on TripAdvisor 8/12/2011 Vote

10. Concierge service super with a very friendly and helpful front desk.

"Welcoming and professional " Read full review on TripAdvisor 8/5/2011 Vote