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Rank
184th
Out of 676

Flatotel

Average Price: $356  
 
Hotel Class:
135 West 52nd Street
New York City, 10019 View map  
4-Star Hotel Rank: 64 of 106
Average review rating: 3.32
OpinionWell Value Index: 2
Traveler reviews analyzed: BedBugRegistry (4) , Expedia (43) , Travelocity (7) , TripAdvisor (468) , YahooTravel (17)
SAFE TO BOOK ? (1/5 issues found)
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Checkout
Appears in 13 comments. 
100% wrote positive comments about checkout
The following words were used in comments with Checkout:
 
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1. The reception/checkout staff were excellent, providing quick and early check-in and help with luggage.
"Good value - good experience " Read full review on TripAdvisor   5/29/2011 Vote      
2. We were able to safely check our bag at the hotel before check in and after checkout at no charge which was a great plus as we arrived by train and wanted to walk around without bringing our luggage with us.
"Nice place! " Read full review on TripAdvisor   3/11/2012 Vote      
3. I clerk for checkout at 11:00, on a holiday Monday (Jan 16th MLK day)the other woman present was on the phone and then left altogether.
"just "okay" " Read full review on TripAdvisor   1/17/2012 Vote      
4. Reception team are a bit hit and miss, we were told that Macy's opened at 7am on the Monday morning it actually opened at 10am so quite a bit of time to kill and I was paying both bills on my card at checkout I handed over my card but they had already charged the cards we presented on check in, bit of a pain, they appear to do what they want rather than what you ask for.
"Excellent location, clean and comfortable rooms " Read full review on TripAdvisor   11/4/2011 Vote      
5. The only downside were the horrendous taxes and fees that get added onto the room rate on checkout - about $50 a day extra.
"Great Location, Large Room and Friendly Staff " Read full review on TripAdvisor   7/29/2011 Vote      
6. 6) No quick checkout.
"Surprisingly poor " Read full review on YahooTravel   6/15/2009 Vote      
7. No tv checkout either.
"Surprisingly poor " Read full review on YahooTravel   6/15/2009 Vote      
8. We requested extended checkout, which they easily obliged.
"Flatotel met all my requirements... " Read full review on TripAdvisor   4/28/2009 Vote      
9. by morning I was annoyed and called housekeeping directly and 1/2 hour later about an hour before checkout my toothbrush arrived.
"prepare to wait for the elevator " Read full review on TripAdvisor   8/4/2008 Vote      
10. After waiting 25 minutes for an elevator in the lobby the next morning and another 20 minutes to get down for checkout I realized how appealing the service elevator actually was.
"prepare to wait for the elevator " Read full review on TripAdvisor   8/4/2008 Vote      
   
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