Hotel Wales, New York City, Manager

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Rank

262nd

Out of 676

Hotel Wales	Average Price: $316 Check Rates

Hotel Class:

1295 Madison Avenue

New York City, 10128 View map

4-Star Hotel Rank: 81 of 106
Average review rating: 3.55

OpinionWell Value Index: 1

Traveler reviews analyzed: Expedia (30) , Travelocity (4) , TripAdvisor (167) , YahooTravel (4)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction, Renovation.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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amenity (4) bar (6) bath (8) bathroom (61) bed (56) bill (3) breakfast (80) brunch (3) charge (11) check in (6) check out (4) closet (8) complimentary (21) cost (8) deck (3) decor (3) dinner (5) discount (4) downtown (5) food (13) front desk (15) gym (4) hotel (268) housekeeping (3) lobby (9) location (80) manager (7) money (12) neighborhood (27) pillow (5) price (24) rate (14) recommend (18) refund (4) restaurant (46) room (315) room service (5) service (33) sheets (6) shower (32) staff (101) steam (5) street (22) suite (62) towel (5) tub (4) value (7) view (35) walk (28) wireless (11)

Manager

Appears in 7 comments.

66% wrote positive comments about manager

The following words were used in comments with Manager:
generous (2) great (2) hotel (2) management (7)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The service was great as usual even though I miss this Great Front Office Manager Edwin, who has moved up in position but his service has been the most exceptional, professional and warmest my family and I have experience in the world.

"Great Hidden Treasure " Read full review on TripAdvisor 11/17/2011 Vote

2. ( See The picture) There is a reason why the managers respond to all the bad reviews on Trip Advisor.

"Hotel Wales Is A Toilet " Read full review on TripAdvisor 12/27/2010 Vote

3. Now they say they must ask the general manager for everything.

"Something's changed..... " Read full review on TripAdvisor 8/30/2011 Vote

4. Managers were not able to talk to us even two days after we left.

"***BED BUGS*** " Read full review on TripAdvisor 9/5/2010 Vote

5. Managers were not able to talk to us even two days after we left.

"***BED BUGS*** " Read full review on TripAdvisor 9/5/2010 Vote

6. Sadly, after the departure of the general manager this past fall the hotel has gone steadily down hill.

"Sadly the hotel has gone down significantly since the departure of Robert Holmes " Read full review on TripAdvisor 3/20/2011 Vote

7. When I checked out the hotel desk clerk stated that the manager would conatct me regarding my complaint.

"Love of Dog " Read full review on Travelocity 8/1/2007 Vote