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Rank
23rd
Out of 676

The Muse Hotel New York - a Kimpton Hotel

Average Price: $461  
 
Hotel Class:
130 West 46th Street
New York City, 10036 View map  
4-Star Hotel Rank: 10 of 106
Average review rating: 4.26
OpinionWell Value Index: 3
Traveler reviews analyzed: Expedia (41) , MyTravelGuide (352) , Travelocity (30) , TripAdvisor (845) , YahooTravel (25)
SAFE TO BOOK ? (2/5 issues found)
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Service
Appears in 192 comments. 
83% wrote positive comments about service
The following words were used in comments with Service:
excellent (16)   food (9)   free (12)   friendly (10)   good (26)   great (43)   guest (9)   hotel (57)   location (20)   night (12)    
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1. stayed for business:Pros:- location, near times square, but fairly quiet rooms, (stayed on 16th)- modern fixtures, flat screens, furniture, windows, etc- good bathroom amenities and service offerings, free shoe shines, bathroom kits, razor, toothpaste etc- hardwood in the entrance- nice lounge- free wine hour- free wifi & raid the mini bar ($15) for members, wifi signal very strong- pretty large room, executive suite, separate bedroom, living, entrance, like an apartment- decent sized bathroom, modern finishes- solid bed and pillows- room service, food is decent, chicken sandwich/burger and pizza pretty good.
"Good modern property, Executive suite is large " Read full review on TripAdvisor   5/18/2012 Vote      
2. We have stayed in a few new York hotels, but the muse was the best for location and great service.
"Love New York Love The Muse " Read full review on TripAdvisor   4/24/2012 Vote      
3. Marc (concierge), Michael and David (doormen)' and Ross (bartender) and the other wonderful staff provided us with wonderfully warm and welcome customer service.
"An absolutely fabulous place to stay! " Read full review on TripAdvisor   4/10/2012 Vote      
4. The complimentary coffee in the morning definitely helped with starting our day and the complimentary wine service from 5:00-6:00 allowed us time to meet other guests and plan our evening activities.
"An absolutely fabulous place to stay! " Read full review on TripAdvisor   4/10/2012 Vote      
5. From the moment our taxi stopped at The Muse until we left several days later, we received excellent service.
"Fabulous Service " Read full review on TripAdvisor   3/31/2012 Vote      
6. The hotel restaurant was small, but service was prompt and friendly.
"Quality boutique hotel " Read full review on TripAdvisor   3/13/2012 Vote      
7. Great location and great personalized service!(shout out to Melissa at front desk.
"Weekend in NYC " Read full review on TripAdvisor   2/23/2012 Vote      
8. Service was excellent, though, and room service prompt.
"Good quality - as you'd expect from a Kimpton hotel " Read full review on TripAdvisor   2/10/2012 Vote      
9. good location and great service.
"average property with construction " Read full review on TripAdvisor   2/6/2012 Vote      
10. Love their personalized service with handwritten notes from managers/assistant managers (thanks Samantha!).
"Fabulous! " Read full review on TripAdvisor   1/30/2012 Vote      
   
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