The Muse Hotel New York - a Kimpton Hotel, New York City, Manager

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Rank

23rd

Out of 676

The Muse Hotel New York - a Kimpton Hotel	Average Price: $461 Check Rates

Hotel Class:

130 West 46th Street

New York City, 10036 View map

4-Star Hotel Rank: 10 of 106
Average review rating: 4.26

OpinionWell Value Index: 3

Traveler reviews analyzed: Expedia (41) , MyTravelGuide (352) , Travelocity (30) , TripAdvisor (845) , YahooTravel (25)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (39) balcony (40) bar (130) bath (16) bathroom (166) bed (188) bill (14) breakfast (103) charge (33) check in (99) check out (27) check-out (10) complimentary (70) concierge (51) deal (33) decor (62) dinner (41) discount (11) food (60) front desk (132) hotel (1348) housekeeping (27) lobby (185) location (471) lunch (11) maid (11) manager (40) mini bar (21) minibar (15) mini-bar (14) money (25) parking (10) pillow (40) price (99) rate (63) recommend (125) restaurant (207) room (1235) room service (30) service (192) shower (39) spa (12) staff (528) street (153) suite (75) towel (32) value (22) view (49) walk (115) wireless (25)

Manager

Appears in 40 comments.

58% wrote positive comments about manager

The following words were used in comments with Manager:
complimentary (2) free (2) fruit (2) generous (2) helpful (3) hotel (10) management (42) noise (4) pleasant (2) welcoming (3)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. It was together with a handwritten note from the general manager welcoming us to the muse and Manhattan.

"a dream come true! " Read full review on TripAdvisor 4/16/2012 Vote

2. We were greeted with champagne, cheese & crackers and fruits with a handwritten welcome card from the manager for our 27th anniversary.

"Wedding Anniversary " Read full review on TripAdvisor 6/28/2011 Vote

3. The restaurant manager, Irum, was very pleasant.

"Wonderful hotel with Good Night's sleep " Read full review on TripAdvisor 9/11/2010 Vote

4. The restaurant manager, Irum, was very pleasant.

"Wonderful hotel with Good Night's sleep " Read full review on TripAdvisor 9/11/2010 Vote

5. When I checked out the next morning the manager came out (Daniella?) to make sure that I still had an enjoyable experience.

"I love it when my company puts me here " Read full review on TripAdvisor 6/3/2010 Vote

6. The manager Brett was wonderful.

"Overall Good Experience " Read full review on TripAdvisor 12/5/2009 Vote

7. Steven at the front desk was very helpful and tried to get the air fixed but the manager on duty (a young guy with his head shaved) was unwilling to offer any assistance except to tell us that nothing else was available.

"Beautiful room but little air conditioning, broken tv remote, and no help from management " Read full review on TripAdvisor 8/18/2009 Vote

8. I picked The Muse as I'm a fan of Kimpton hotels, and was also impressed at how the manager responded to some of the TripAdvisor comments.

"Well located, great staff and very comfortable beds " Read full review on TripAdvisor 4/26/2009 Vote

9. The manager sent up a complimentary cheese plate & bottled water on the first night with a note, then fruit & water for the other nights.

"Great Stay at the Muse " Read full review on TripAdvisor 7/31/2007 Vote

10. This was so thoughtful and was a welcome late-night snack (We forgot to thank the staff before we left, so if you're the hotel manager reading this, please thank them.

"Great NYC Midtown Escape " Read full review on TripAdvisor 2/19/2012 Vote