10. and this is the feeling i have had at every hotel in New York during my 18 or so previous visits, but i have to say I LOVED THIS HOTEL!from the moment i pulled up, i sat down, no rooms ready, no problems, have an upgradethe rooms were smart and sophisticatedthe beds were a dreamthe location was excellent for NYCthe prices reasonable(by NYC standards)the staff were courteous and consideratethe maids were greatthe room service was quickthe doormen were a real laugh with good insight into places to eat/visitit is the kind of place you could take your wife or girlfriend and lock yourself in a room for a weekend and have a wonderful breakwouldn`t recommend for couples with kids, but i would for everyone elsewhat more could you want from a hotel?enjoy your stay.