Affinia Shelburne, New York City, Service

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Rank

10th

Out of 676

Affinia Shelburne	Average Price: $367 Check Rates

Hotel Class:

303 LEXINGTON Avenue New York

New York City, 10016 View map

3-Star Hotel Rank: 6 of 154
Average review rating: 4.43

OpinionWell Value Index: 5

Traveler reviews analyzed: Expedia (43) , TripAdvisor (930) , YahooTravel (20)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction, Remodeling, Renovation.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (46) balcony (29) bar (305) bath (40) bathroom (311) bed (283) bill (16) breakfast (144) charge (53) check in (106) check out (32) checkout (15) closet (20) complimentary (28) concierge (104) cost (39) deal (59) decor (46) dinner (52) food (146) front desk (195) gym (20) hotel (1787) housekeeping (82) lobby (128) location (658) lunch (22) maid (19) manager (51) money (47) neighborhood (84) parking (20) pillow (121) price (208) rate (105) recommend (186) restaurant (378) room (1786) room service (48) service (283) shower (106) staff (676) street (115) suite (262) towel (50) tub (24) value (99) view (325) walk (314) wireless (74)

Service

Appears in 283 comments.

88% wrote positive comments about service

The following words were used in comments with Service:
clean (18) comfortable (12) concierge (15) customer (26) desk (19) elevator (25) excellent (23) friendly (20) good (35) great (47) helpful (14) hotel (67) location (19) nice (12)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Pleasant service.

"Cute, quiet, out of the way " Read full review on TripAdvisor 5/22/2012 Vote

2. Many thanks to Marybel for all her help and wonderful customer service.

"A Wonderful Oasis ! Will Definitely Be Back! " Read full review on TripAdvisor 5/18/2012 Vote

3. Good service from the front desk.

"Lived up to good reviews " Read full review on TripAdvisor 4/24/2012 Vote

4. We ate here at breakfast only, but the service was fantastic and the food delightful and fairly comparable with the places we saw nearby.

"Brilliant hotel in a brilliant city " Read full review on TripAdvisor 4/18/2012 Vote

5. The room was immaculately clean and serviced daily.

"Great base for exploring NYC " Read full review on TripAdvisor 4/9/2012 Vote

6. Booking direct with the hotel gave us the best rate and I always think (maybe I'm wrong) in doing that you should get better service should problems arise.

"NEW YORK AND BEYOND " Read full review on TripAdvisor 4/2/2012 Vote

7. From the minute we stepped out of the taxi the fantastic service started.

"Another great stay with Affinia hotels " Read full review on TripAdvisor 3/30/2012 Vote

8. On the plus side, front desk service was excellent, and the location is indeed superb.

"Total disappointment " Read full review on TripAdvisor 3/24/2012 Vote

9. Excellent service and great room with a full kitchenette- microwave and fridge.

"Great for business travel " Read full review on TripAdvisor 3/13/2012 Vote

10. Customer Service was perfect and the hamburgers at Rare were to die for.

"Pleasantly Surprised " Read full review on TripAdvisor 2/28/2012 Vote