5. One day they cleaned the room and took all the towel and did not give us any clean towels, I called housekeeping and front desk about four times over a period of about two hours trying to get some towels so I could shower and housekeeping kept saying 'yes right away' and No towels came, was told manager would call me, never did so finally resorted to walking down the halls and taking towels of a housekeeping trolley while she was in a room cleaning.