Hotel Metro, New York City, Staff

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Rank

18th

Out of 676

Hotel Metro	Average Price: $352 Check Rates

Hotel Class:

45 West 35th Street

New York City, 10001 View map

3-Star Hotel Rank: 8 of 154
Average review rating: 4.13

OpinionWell Value Index: 3

Traveler reviews analyzed: BedBugRegistry (3) , Expedia (44) , MyTravelGuide (2) , Travelocity (29) , TripAdvisor (1206) , YahooTravel (20)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction, Renovation.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (33) bar (310) bath (32) bathroom (232) bed (242) bill (20) breakfast (792) business center (18) charge (38) check in (92) check out (21) closet (21) complimentary (111) concierge (52) cost (33) deal (42) deck (17) decor (46) dinner (29) discount (21) downtown (19) food (132) front desk (91) gym (48) hotel (2338) housekeeping (22) lobby (86) location (785) lunch (20) maid (24) maid service (17) manager (29) money (80) pillow (36) price (164) rate (59) recommend (240) restaurant (166) room (1838) service (170) shower (191) shuttle (21) staff (745) street (242) suite (73) towel (57) value (100) view (348) walk (309) wireless (71)

Staff

Appears in 745 comments.

93% wrote positive comments about staff

The following words were used in comments with Staff:
clean (114) desk (49) excellent (41) extremely (32) free (32) friendly (275) good (65) great (118) helpful (305) hotel (241) location (65) love (34) metro (33) new (36) nice (54)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Staff are very helpful and polite nothing is a problem for them.

"Wonderful hotel in prime location!! " Read full review on TripAdvisor 5/23/2012 Vote

2. Our visit to NY could have started with a disaster without the help of the staff.

"Excellent service in great hotel " Read full review on TripAdvisor 5/22/2012 Vote

3. The housekeeping staff we had was amazing.

"Best NYC trip ever!! " Read full review on TripAdvisor 5/22/2012 Vote

4. All staff is very nice and very helpfull.

"Just loveeee this place " Read full review on TripAdvisor 5/21/2012 Vote

5. The staff was very helpful (John in particular) and the service was very efficient.

"Excellent new boutique hotel " Read full review on TripAdvisor 5/20/2012 Vote

6. Very helpful and friendly staff.

"Hotel Metro - always a perfect location " Read full review on TripAdvisor 5/17/2012 Vote

7. Simply incredible, we spend 3 awesome night there, the hotel is beautiful and the staff is very friendly and helpful.

"Wow " Read full review on TripAdvisor 5/16/2012 Vote

8. Staff was very nice.

"Gem in Manhattan " Read full review on TripAdvisor 5/16/2012 Vote

9. the staff were helpfully and friendly.

"Friendly well situated hotel in a noisy area " Read full review on TripAdvisor 5/15/2012 Vote

10. Awesome service, fantastic room and facilities, continental breakfast each morning, helpful staff and a complimentary bottle of sparkling wine as a congratulations.

"Awesome Hotel in Midtown Manhattan!! Stay anywhere else? Pfft! As if! " Read full review on TripAdvisor 5/13/2012 Vote