Hotel Metro, New York City, Service

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Rank

18th

Out of 676

Hotel Metro	Average Price: $352 Check Rates

Hotel Class:

45 West 35th Street

New York City, 10001 View map

3-Star Hotel Rank: 8 of 154
Average review rating: 4.13

OpinionWell Value Index: 3

Traveler reviews analyzed: BedBugRegistry (3) , Expedia (44) , MyTravelGuide (2) , Travelocity (29) , TripAdvisor (1206) , YahooTravel (20)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction, Renovation.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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Keyword Search

amenity (33) bar (310) bath (32) bathroom (232) bed (242) bill (20) breakfast (792) business center (18) charge (38) check in (92) check out (21) closet (21) complimentary (111) concierge (52) cost (33) deal (42) deck (17) decor (46) dinner (29) discount (21) downtown (19) food (132) front desk (91) gym (48) hotel (2338) housekeeping (22) lobby (86) location (785) lunch (20) maid (24) maid service (17) manager (29) money (80) pillow (36) price (164) rate (59) recommend (240) restaurant (166) room (1838) service (170) shower (191) shuttle (21) staff (745) street (242) suite (73) towel (57) value (100) view (348) walk (309) wireless (71)

Service

Appears in 169 comments.

85% wrote positive comments about service

The following words were used in comments with Service:
clean (16) coffee (9) customer (17) excellent (18) food (11) friendly (14) good (34) great (23) helpful (12) hotel (48) location (10) metro (11) new (9) nice (9) night (9)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. GREAT SERVICE.

"Excellent service in great hotel " Read full review on TripAdvisor 5/22/2012 Vote

2. The staff was very helpful (John in particular) and the service was very efficient.

"Excellent new boutique hotel " Read full review on TripAdvisor 5/20/2012 Vote

3. Affordable rates and excellent service.

"Awesome Hotel in Midtown Manhattan!! Stay anywhere else? Pfft! As if! " Read full review on TripAdvisor 5/13/2012 Vote

4. Awesome service, fantastic room and facilities, continental breakfast each morning, helpful staff and a complimentary bottle of sparkling wine as a congratulations.

"Awesome Hotel in Midtown Manhattan!! Stay anywhere else? Pfft! As if! " Read full review on TripAdvisor 5/13/2012 Vote

5. The service from the hotelstaff was excellent all the time, they were very attentive, positive and helpful.

"New hotel on mid-Manhattan " Read full review on TripAdvisor 5/4/2012 Vote

6. The service was great.

"A good hotel, but not great. " Read full review on TripAdvisor 5/1/2012 Vote

7. service and staff were kind, courteous and helpful.

"amazing " Read full review on TripAdvisor 4/26/2012 Vote

8. It's clean and the service is good.

"Great location and hotel " Read full review on TripAdvisor 4/24/2012 Vote

9. Other standouts were the great service, delicious drinks,The bountiful breakfast, friendly staff and smartly decorated rooms with extraordinary bathrooms.

"1st TRYP is a real TREAT! " Read full review on TripAdvisor 4/23/2012 Vote

10. The front desk staff is very professional, and the bartender had good customer service.

"This hotel is awesome! " Read full review on TripAdvisor 4/23/2012 Vote