Hotel Metro, New York City, Concierge

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Rank

18th

Out of 676

Hotel Metro	Average Price: $352 Check Rates

Hotel Class:

45 West 35th Street

New York City, 10001 View map

3-Star Hotel Rank: 8 of 154
Average review rating: 4.13

OpinionWell Value Index: 3

Traveler reviews analyzed: BedBugRegistry (3) , Expedia (44) , MyTravelGuide (2) , Travelocity (29) , TripAdvisor (1206) , YahooTravel (20)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction, Renovation.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (33) bar (310) bath (32) bathroom (232) bed (242) bill (20) breakfast (792) business center (18) charge (38) check in (92) check out (21) closet (21) complimentary (111) concierge (52) cost (33) deal (42) deck (17) decor (46) dinner (29) discount (21) downtown (19) food (132) front desk (91) gym (48) hotel (2338) housekeeping (22) lobby (86) location (785) lunch (20) maid (24) maid service (17) manager (29) money (80) pillow (36) price (164) rate (59) recommend (240) restaurant (166) room (1838) service (170) shower (191) shuttle (21) staff (745) street (242) suite (73) towel (57) value (100) view (348) walk (309) wireless (71)

Concierge

Appears in 52 comments.

84% wrote positive comments about concierge

The following words were used in comments with Concierge:
comfortable (3) extremely (3) fantastic (3) friendly (9) good (5) great (5) helpful (23) hotel (11) recommend (2) reservation (6) return (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Brian the concierge was very helpful, making and then canceling restaurant reservations for us.

"Hits all the high spots " Read full review on TripAdvisor 5/6/2012 Vote

2. The concierge was also very helpful and friendly and made some calls for us so we had reservations at Nialls restaurant for our christmas lunch on the 25th, and also helped us to get tickets to the Christmas Show at Radio City.

"Great Location & Service - the only choice for NYC " Read full review on TripAdvisor 5/5/2012 Vote

3. The hotel staff was awesome, from check in to concierge.

"Perfect for a family stay " Read full review on TripAdvisor 4/24/2012 Vote

4. The concierge was excellent giving advice and getting us theatre tickets.

"Couldn't fault this hotel " Read full review on TripAdvisor 4/20/2012 Vote

5. We met two concierges during our stay - one was extremely helpful and knowledgable but the other one appeared to seem inconvenienced by questions and did not want to assist.

"Excellent hotel and location " Read full review on TripAdvisor 3/8/2012 Vote

6. Concierge was fantastic in advice and deals.

"Great Location-must & will return. " Read full review on TripAdvisor 1/23/2012 Vote

7. We used the concierge once, he was extremely friendly and helpful.

"Great stay over Xmas! " Read full review on TripAdvisor 1/1/2012 Vote

8. The front desk and concierge were very helpful with directions and getting us reservations about town.

"Great location and service " Read full review on TripAdvisor 12/18/2011 Vote

9. The concierge gave us good advice on restaurants which were all within easy reach.

"convenient location " Read full review on TripAdvisor 11/23/2011 Vote

10. Everyone was welcoming, from the concierge.

"A gem in the big apple!!! " Read full review on TripAdvisor 11/3/2011 Vote