6. Stayed for one night only after a disaster at another chain - i found it excellent - i booked on the phone via their reservations - having told them my woes the girl was very friendly and said i'd be much better looked after - which i was to be fair!- super friendly check in girl looked after me very well, had heard about me leaving the last hotel, and gave me a free upgrade - huge room with very comfy bed and plenty of nice touches here and there - great bathroom with massive tub, good shower - and lots of towels which is something of a rarity these days superb midtown location - very cool lobby bar, with lots of beautiful staff - i found them efficient, but not exactly friendly - not unusual for this type of hotel in NYC - yes its very 'hip' and may not be to everyone's taste - but i really enjoyed my stay and would look to back.