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Rank
32nd
Out of 676

Royalton Hotel New York City

Average Price: $389  
 
Hotel Class:
44 West 44th Street
New York City, 10036 View map  
4-Star Hotel Rank: 14 of 106
Average review rating: 4.34
OpinionWell Value Index: 4
Traveler reviews analyzed: BedBugRegistry (1) , Expedia (33) , MyTravelGuide (558) , Travelocity (4) , TripAdvisor (550) , YahooTravel (14)
SAFE TO BOOK ? (1/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Front desk
Appears in 83 comments. 
73% wrote positive comments about front desk
The following words were used in comments with Front desk:
friendly (17)   good (5)   great (4)   helpful (20)   hotel (11)   lobby (7)   management (4)   nice (9)   night (6)   welcoming (6)    
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1. The front desk was far more helpful and cordial this visit, however, they are STILL using children (Very young adults) to run the front desk.
"Royalton upgraded service but STILL read this! " Read full review on TripAdvisor   5/10/2012 Vote      
2. The front desk staff were incredibly warm, welcoming, and attentive-- I was very impressed, especially since I would guess that we are not their usual clientele.
"Wonderful Hotel " Read full review on TripAdvisor   5/7/2012 Vote      
3. From the doormen to the front desk staff, everyone was friendly and helpful.
"trendy hotel with a great staff " Read full review on TripAdvisor   4/19/2012 Vote      
4. The Front Desk staff was quite helpful when I needed info.
"Got it going on " Read full review on TripAdvisor   2/26/2012 Vote      
5. Above all the staff, including the bellmen who always welcome you, front desk,& the bar staff are exceptionally friendly, good humored & helpful, without being obsequious or 'phoney', fostering a distinctly personal touch.
"royalton hotel " Read full review on TripAdvisor   2/19/2012 Vote      
6. It had been a long delayed flight in and the front desk clerk melissa was so nice that she actually sent us up some champagne for my birthday.
"Perfect location, cares about satisfying its guest. " Read full review on TripAdvisor   1/31/2012 Vote      
7. I also must mention Jenny, front desk, and John, bellhop, was really friendly and made you fell welcome.
"Great Location, Very Nice Staff " Read full review on TripAdvisor   1/5/2012 Vote      
8. The front desk tried to be helpful, but still did not work, but it was fine b/c we used our own laptop (which luckily we brought) instead.
"Disappointing experience! " Read full review on TripAdvisor   12/19/2011 Vote      
9. Lobby was very nice and the front desk staff very helpful, friendly and efficient.
"Fantastic location, nicely appointed room " Read full review on TripAdvisor   11/11/2011 Vote      
10. The front desk staff (Qiara) was incredible, greeted us with a smile and offered an amazing upgrade to the Alcove Suite, which was outstanding and so cozy.
"What a gem this hotel is within Manhattan! " Read full review on TripAdvisor   9/2/2011 Vote      
   
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