Hilton Garden Inn Chelsea, New York City, Staff

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Rank

50th

Out of 676

Hilton Garden Inn Chelsea	Average Price: $336 Check Rates

Hotel Class:

121 West 28th Street

New York City, 10001 View map

3-Star Hotel Rank: 17 of 154
Average review rating: 4.43

OpinionWell Value Index: 4

Traveler reviews analyzed: Expedia (39) , TripAdvisor (504)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (23) bar (60) bargain (7) bath (16) bathroom (103) bed (111) bill (8) breakfast (223) business center (18) cable (21) charge (17) check in (59) check out (24) checkout (13) closet (12) complimentary (19) concierge (6) cost (29) deal (34) dinner (19) discount (9) downtown (22) food (64) front desk (102) gym (19) hotel (1003) housekeeping (29) lobby (62) location (377) manager (30) money (40) neighborhood (29) parking (27) pillow (19) price (96) rate (63) recommend (88) restaurant (108) room (926) room service (14) service (113) sheets (13) shower (35) staff (419) street (214) towel (33) value (54) view (63) walk (199) wireless (56)

Staff

Appears in 419 comments.

96% wrote positive comments about staff

The following words were used in comments with Staff:
clean (52) comfortable (26) courteous (24) desk (42) excellent (18) extremely (19) friendly (140) good (30) great (49) helpful (145) hotel (102) location (36) nice (30) pleasant (18) polite (17) welcoming (21)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The staff were all super friendly.

"Good Hotel - convenient to Penn Station " Read full review on TripAdvisor 5/23/2012 Vote

2. Very helpful and friendly staff.

"Great little hotel and very well situated " Read full review on TripAdvisor 5/22/2012 Vote

3. The rooms are clean, bed was very comfy and the staff were friendly and welcoming.

"Great Hotel! " Read full review on TripAdvisor 5/22/2012 Vote

4. This property is in a good location, close to the subway and friendly and attentive staff.

"Good location " Read full review on TripAdvisor 5/20/2012 Vote

5. The staff is very helpful.

"Smell the roses " Read full review on TripAdvisor 5/20/2012 Vote

6. All the staff were courteous and helpful.

"Fantastic Hotel at a great price " Read full review on TripAdvisor 5/17/2012 Vote

7. Really lovely reception staff who tried to help with everything.

"Good Fun Hotel " Read full review on TripAdvisor 5/14/2012 Vote

8. The staff was very courteous and attentive.

"Everything is great - but the hair dryers! " Read full review on TripAdvisor 5/9/2012 Vote

9. The facility is sparkling clean and well maintained with extremely helpful staff.

"Quiet Gem perfectly located for easy access to the city " Read full review on TripAdvisor 5/7/2012 Vote

10. The staff were very attentive and responsive to requests for additional towels, etc.We generally had breakfast at the hotel buffet (kids were free), which was a better value than getting an equivalent meal at a nearby restaurant.

"Good Location, Great Value, Friendly Staff " Read full review on TripAdvisor 5/7/2012 Vote