Hilton Garden Inn Chelsea, New York City, Checkout

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Rank

50th

Out of 676

Hilton Garden Inn Chelsea	Average Price: $336 Check Rates

Hotel Class:

121 West 28th Street

New York City, 10001 View map

3-Star Hotel Rank: 17 of 154
Average review rating: 4.43

OpinionWell Value Index: 4

Traveler reviews analyzed: Expedia (39) , TripAdvisor (504)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Checkout

Appears in 13 comments.

83% wrote positive comments about checkout

The following words were used in comments with Checkout:
good (3) liked (2)

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1. Check-out was fast and painless, the only thing I would recommend is go to checkout earlier (or later) then prime checkout time, Not because of wait at the front desk but because the elevators are rather small and we waited a long time for an empty one when we wanted to check out.

"Great Location & Great Service " Read full review on TripAdvisor 7/5/2011 Vote

2. Staff were good in giving us a room early although the lady at checkout talked to us like we were 4 year old children and deaf.

"Clean and comfortable in a good location " Read full review on TripAdvisor 11/3/2010 Vote

3. Staff were good in giving us a room early although the lady at checkout talked to us like we were 4 year old children and deaf.

"Clean and comfortable in a good location " Read full review on TripAdvisor 11/3/2010 Vote

4. One narrow and tall building, only two elevators: so in the morning at checkout time you may have to wait a good while.

"A notch up and great value " Read full review on TripAdvisor 10/8/2009 Vote

5. Just be wary if you may be expecting to get in earlier - they had a lot of late checkouts that morning.

"Good Hotel - convenient to Penn Station " Read full review on TripAdvisor 5/23/2012 Vote

6. Checkout time of noon is a plus.

"Almost just right... " Read full review on TripAdvisor 4/16/2012 Vote

7. After checkout, I realized I left a few items in the room but a quick call to the hotel cleaning services fixed that.

"Great service, great location " Read full review on TripAdvisor 4/14/2012 Vote

8. Our car was valet parked for only $35/night which is pretty reasonable and was brought to us at checkout pretty quickly.

"Great service, great location " Read full review on TripAdvisor 4/14/2012 Vote

9. I had the do not disturb on the door and checkout is at noon.

"RUDE Staff for the most part " Read full review on TripAdvisor 11/17/2011 Vote

10. On the day of the checkout, I received a bill under the door that was much higher than what my reservation stated - a quick call to the front desk corrected it.

"Comfortable stay " Read full review on TripAdvisor 9/13/2011 Vote