Hilton Garden Inn Chelsea, New York City, Lobby

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Rank

50th

Out of 676

Hilton Garden Inn Chelsea	Average Price: $336 Check Rates

Hotel Class:

121 West 28th Street

New York City, 10001 View map

3-Star Hotel Rank: 17 of 154
Average review rating: 4.43

OpinionWell Value Index: 4

Traveler reviews analyzed: Expedia (39) , TripAdvisor (504)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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amenity (23) bar (60) bargain (7) bath (16) bathroom (103) bed (111) bill (8) breakfast (223) business center (18) cable (21) charge (17) check in (59) check out (24) checkout (13) closet (12) complimentary (19) concierge (6) cost (29) deal (34) dinner (19) discount (9) downtown (22) food (64) front desk (102) gym (19) hotel (1003) housekeeping (29) lobby (62) location (377) manager (30) money (40) neighborhood (29) parking (27) pillow (19) price (96) rate (63) recommend (88) restaurant (108) room (926) room service (14) service (113) sheets (13) shower (35) staff (419) street (214) towel (33) value (54) view (63) walk (199) wireless (56)

Lobby

Appears in 62 comments.

76% wrote positive comments about lobby

The following words were used in comments with Lobby:
clean (5) comfortable (4) elevator (5) fancy (3) floor (5) friendly (6) helpful (6) hotel (16) liked (6) nice (4)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Overall I will not go back, I was happy with the cleanness and shape of the hotel , bedrooms, lobby and bathroom super clean and they look great but due to the previous experience I will not return.

"Clean, New , Noisy, Rude Front Desk, Understaffed " Read full review on TripAdvisor 11/28/2011 Vote

2. This is a very small hotel, only 7 rooms on a floor, tiny gym in the basement, your basic breakfast restaurant and happy hour in the lobby.

"Nice room, friendly staff " Read full review on TripAdvisor 11/2/2011 Vote

3. My Mother got a kick out of the lemonade in the lobby and liked the complimentary coffee.

"Great hotel - location, service, cleanliness, room size! " Read full review on TripAdvisor 8/15/2011 Vote

4. I was impressed with the modern look of the lobby and the level of service we received during our stay.

"Excellent Value and Great Central Location " Read full review on TripAdvisor 7/27/2011 Vote

5. All the staff that I met said welcome with a smile and conviction, the check-in was efficient and friendly, the lobby area though compact still managed to be light and airy.

"Friendly and efficient " Read full review on TripAdvisor 5/27/2011 Vote

6. The lobby is very nice and there is 80s easy listening music playing, so the place seems welcome and 'alive'.

"Great Place! Would Stay There Again! " Read full review on TripAdvisor 7/12/2010 Vote

7. There is free internet at the lobby and the subway is on the corner line A and one block the other one.

"wonderful staff " Read full review on TripAdvisor 3/28/2010 Vote

8. I loved the wall fountain at the lobby.

"Excellent stay " Read full review on TripAdvisor 3/12/2010 Vote

9. is larger, and has more elevators so there is less likely to be a problem at peak times getting down to the lobby from the top floor, but since I did not experience any problems with elevator congestion, I can recommend the HGI Chelsea unequivocally.

"Very nice. A great choice " Read full review on TripAdvisor 1/27/2010 Vote

10. The breakfast near the Lobby was very fresh and tasteful.

"Excellent Hotel with good location " Read full review on TripAdvisor 1/8/2010 Vote