Hilton Garden Inn Chelsea, New York City, Manager

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Rank

50th

Out of 676

Hilton Garden Inn Chelsea	Average Price: $336 Check Rates

Hotel Class:

121 West 28th Street

New York City, 10001 View map

3-Star Hotel Rank: 17 of 154
Average review rating: 4.43

OpinionWell Value Index: 4

Traveler reviews analyzed: Expedia (39) , TripAdvisor (504)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (23) bar (60) bargain (7) bath (16) bathroom (103) bed (111) bill (8) breakfast (223) business center (18) cable (21) charge (17) check in (59) check out (24) checkout (13) closet (12) complimentary (19) concierge (6) cost (29) deal (34) dinner (19) discount (9) downtown (22) food (64) front desk (102) gym (19) hotel (1003) housekeeping (29) lobby (62) location (377) manager (30) money (40) neighborhood (29) parking (27) pillow (19) price (96) rate (63) recommend (88) restaurant (108) room (926) room service (14) service (113) sheets (13) shower (35) staff (419) street (214) towel (33) value (54) view (63) walk (199) wireless (56)

Manager

Appears in 30 comments.

60% wrote positive comments about manager

The following words were used in comments with Manager:
friendly (2) helpful (4) hotel (7) housekeeping (2) management (31) money (2) most (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. We also received excellent service from the manager, Terri - a lovely man who would do anything to ensure you had the perfect stay.

"Perfect Stay! " Read full review on TripAdvisor 12/5/2011 Vote

2. Special special kudos to Travis at the front desk, and Teddy (?) the manager who was most accommodating when I requested a possible late cancellation.

"Clean, warm and friendly; good location " Read full review on TripAdvisor 10/6/2011 Vote

3. We were so grateful to the Housekeeping manager for going that extra mile to help us with this problem.

"Convenient, free, friendly, great value! " Read full review on TripAdvisor 8/7/2011 Vote

4. Surprisingly the wireless did not work well in the business center either and when I asked the manager he said that it works best in the restaurant/bar.

"A respectful hotel at a reasonable price " Read full review on TripAdvisor 8/27/2010 Vote

5. Very helpful, courteous staff and manager, impeccable room, great location.

"A 5 star hotel. Excellent place to stay. " Read full review on TripAdvisor 2/1/2010 Vote

6. The front desk staff and bell staff were friendly and helpful; the manager was greeting guests one evening: a nice touch.

"Very nice. A great choice " Read full review on TripAdvisor 1/27/2010 Vote

7. The hotel staff from the bar staff to the manager were wonderful and most helpful, in particular Jessica the barmaid could not do enough for us - service with a smile.

"Great Hotel " Read full review on TripAdvisor 3/1/2009 Vote

8. The manager allowed us to search the room, but no dice.

"Good Location, Great Value, Friendly Staff " Read full review on TripAdvisor 5/7/2012 Vote

9. The manager said, 'Hey, didn't you lose a wedding ring?' Yes, I said, cautiously hoping.

"Good Location, Great Value, Friendly Staff " Read full review on TripAdvisor 5/7/2012 Vote

10. PS: to the Manager .

"Great location! " Read full review on TripAdvisor 4/14/2012 Vote