Residence Inn by Marriott Times Square New York, New York City, Service

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Rank

87th

Out of 676

Residence Inn by Marriott Times Square New York	Average Price: $397 Check Rates

Hotel Class:

1033 Avenue of the Americas

New York City, 10018 View map

3-Star Hotel Rank: 27 of 154
Average review rating: 4.51

OpinionWell Value Index: 4

Traveler reviews analyzed: Expedia (1) , Travelocity (5) , TripAdvisor (713) , YahooTravel (1)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (17) bar (82) bargain (10) bath (21) bathroom (138) bed (300) breakfast (683) charge (14) check in (91) check out (40) checkout (16) closet (21) complimentary (71) concierge (61) cost (29) deal (24) dinner (47) food (131) front desk (111) gym (14) hotel (1088) housekeeping (38) laundry (21) lobby (50) location (514) lunch (15) manager (26) money (50) parking (25) pillow (42) price (120) rate (78) recommend (114) restaurant (76) room (1273) room service (10) service (166) sheets (12) shower (43) staff (420) street (119) suite (93) towel (37) tub (11) valet (12) valet parking (11) value (61) view (250) walk (208) wireless (39)

Service

Appears in 166 comments.

90% wrote positive comments about service

The following words were used in comments with Service:
clean (16) comfortable (10) concierge (12) customer (16) desk (15) excellent (21) free (10) friendly (17) good (23) great (38) helpful (18) hotel (34) location (18) need (8) night (11)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. If you get in late you may find that Gabby O'Hara's, an Irish pub just a half block down 39th is open--table service is fast and I recommend the burgers.

"Excellent location! " Read full review on TripAdvisor 4/28/2012 Vote

2. Excellent service, clean rooms, & an extremely helpful staff.

"Birthday Get-A-Way " Read full review on TripAdvisor 4/27/2012 Vote

3. But I have to say, this hotel completely delivered on the Residence Inn concept and had extremely good service, to boot.

"Exceeded expectations in every way " Read full review on TripAdvisor 4/16/2012 Vote

4. This is Marriot Great service.

"2nd. Great stay " Read full review on TripAdvisor 4/11/2012 Vote

5. , Toys R Us, etc. We booked the Residence Inn because of the location and good service we always have at a Residence Inn.

"Great Weekend, Great Hotel " Read full review on TripAdvisor 4/4/2012 Vote

6. Our room was exceptionally clean and the cleaning service during our long stay was exceptionally great.

"Great Hotel, will definetly come back again! " Read full review on TripAdvisor 2/13/2012 Vote

7. For the high price guests are paying for valet, much better service is needed, and it should be common sense to have enough valet drivers and bellmen on duty during a busy checkout time on the weekend.

"Good location & service, but parking beware " Read full review on TripAdvisor 2/1/2012 Vote

8. pleasant staff, efficient service & a spotless room/bathroom.

"The Right Location at the Right Price " Read full review on TripAdvisor 1/16/2012 Vote

9. Service is good.

"Second visit to this hotel, still good, better for families than business however " Read full review on TripAdvisor 1/15/2012 Vote

10. Service was basic, but professional and courteous.

"Did not disappoint " Read full review on TripAdvisor 12/29/2011 Vote