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Rank
87th
Out of 676

Residence Inn by Marriott Times Square New York

Average Price: $397  
 
Hotel Class:
1033 Avenue of the Americas
New York City, 10018 View map  
3-Star Hotel Rank: 27 of 154
Average review rating: 4.51
OpinionWell Value Index: 4
Traveler reviews analyzed: Expedia (1) , Travelocity (5) , TripAdvisor (713) , YahooTravel (1)
SAFE TO BOOK ? (2/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Manager
Appears in 26 comments. 
100% wrote positive comments about manager
The following words were used in comments with Manager:
accommodating (2)   convenient (2)   desk (4)   good (3)   helpful (2)   hotel (10)   inn (2)   kudos (2)   location (2)   management (27)   need (2)   problem (2)   responsive (2)   reviews (3)    
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1. The checkout was smooth and a manager was standing there saying, 'have a good day'.
"Found a gem " Read full review on TripAdvisor   5/13/2012 Vote      
2. Very convenient to a number of different subway lines, across the street from Washington Park and many of the convenient Pret-a-Manager, CVS, etc. locations.
"Convenient, yet close enough to Times Sq Action " Read full review on TripAdvisor   9/15/2011 Vote      
3. Having read some reviews about the fold out bed being a bit uncomfortable, I contacted the hotels manager in advance and I was very impressed with Gwen's prompt response and that she located us in one of the suites with the newer fold out beds.
"Great experience! " Read full review on TripAdvisor   4/5/2011 Vote      
4. Kudo's also to Gwen the manager who I found amazingly responsive to all of my inquiries.
"Wonderful Experience " Read full review on TripAdvisor   1/27/2010 Vote      
5. Manager, Gwen Lytle, was charming and took time to chat and welcome us.
"Great property, perfect location. " Read full review on TripAdvisor   12/27/2009 Vote      
6. Kudos to the manager for a job well done.
"I Give The Residence Inn Times Square A Thumbs Up! " Read full review on TripAdvisor   8/11/2009 Vote      
7. I had a lot of problems with the hotel and contacted Corporate, and because the General Manager responded directly and was willing to make what's right, I'm giving this hotel a 2 instead of a 1.
"Long overdue review from Dec 2010 trip " Read full review on TripAdvisor   6/28/2011 Vote      
8. We had other terrible luck as well, and after talking with Laura, the manager, she wanted to brighten our stay.
"Treated like a queen!! " Read full review on TripAdvisor   5/29/2011 Vote      
9. I called the manager again and asked to be checked out at no charge, which they did.
"Surprised to be Disappointed " Read full review on TripAdvisor   3/27/2011 Vote      
10. I called the manager on call and was told the hotel was sold out.
"Surprised to be Disappointed " Read full review on TripAdvisor   3/27/2011 Vote      
   
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