Residence Inn by Marriott Times Square New York, New York City, Front Desk

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Rank

87th

Out of 676

Residence Inn by Marriott Times Square New York	Average Price: $397 Check Rates

Hotel Class:

1033 Avenue of the Americas

New York City, 10018 View map

3-Star Hotel Rank: 27 of 154
Average review rating: 4.51

OpinionWell Value Index: 4

Traveler reviews analyzed: Expedia (1) , Travelocity (5) , TripAdvisor (713) , YahooTravel (1)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (17) bar (82) bargain (10) bath (21) bathroom (138) bed (300) breakfast (683) charge (14) check in (91) check out (40) checkout (16) closet (21) complimentary (71) concierge (61) cost (29) deal (24) dinner (47) food (131) front desk (111) gym (14) hotel (1088) housekeeping (38) laundry (21) lobby (50) location (514) lunch (15) manager (26) money (50) parking (25) pillow (42) price (120) rate (78) recommend (114) restaurant (76) room (1273) room service (10) service (166) sheets (12) shower (43) staff (420) street (119) suite (93) towel (37) tub (11) valet (12) valet parking (11) value (61) view (250) walk (208) wireless (39)

Front desk

Appears in 111 comments.

82% wrote positive comments about front desk

The following words were used in comments with Front desk:
accommodating (6) arrival (9) breakfast (9) clean (7) clerk (6) desk (111) elevator (6) friendly (19) great (16) helpful (18) hotel (8) housekeeping (7) location (6) night (9)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Front desk Staff very friendly, responsive.

"Excellent Stay- Great location! " Read full review on TripAdvisor 5/7/2012 Vote

2. We called the front desk and within 5 minutes a very nice gentleman was at our door and ended up replacing the TV within about 15 minutes we were up and running again.

"Great Hotel - Great Location " Read full review on TripAdvisor 5/2/2012 Vote

3. Front desk staff is very pleasant and accommodating.

"Great location and great amenties! " Read full review on TripAdvisor 4/23/2012 Vote

4. Although no room was available, the very professional and friendly front desk staff offered to hold my bag and call my cell phone when a room opened up.

"Exceeded expectations in every way " Read full review on TripAdvisor 4/16/2012 Vote

5. Front desk staff were also very helpful.

"Another Fantastic Stay with Great Wi-Fi!! " Read full review on TripAdvisor 4/11/2012 Vote

6. That being said, location is great, rooms are big and really clean, front desk very helpful.

"Great location, poor wi-fi " Read full review on TripAdvisor 4/9/2012 Vote

7. Specially Andre!at the front desk he was great, we need more people like him:).

"PERFECT !!!! " Read full review on TripAdvisor 3/31/2012 Vote

8. The front desk was great and friendly.

"Great escape in to NYC " Read full review on TripAdvisor 3/22/2012 Vote

9. The front desk staff were friendly and helpful; the room was large, clean, well-equipped and had a wonderful view of the Empire State building.

"Perfect Place to Stay for a Family Trip to NYC " Read full review on TripAdvisor 3/18/2012 Vote

10. The staff at front desk were extremely courteous during the check-in and throughout our stay.

"Great Hotel, will definetly come back again! " Read full review on TripAdvisor 2/13/2012 Vote