Sheraton Kauai Resort, Poipu, Service

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Rank

3rd

Out of 10

Sheraton Kauai Resort	Average Price: $261 Check Rates

Hotel Class:

2440 Hoonani Road

Poipu, 00000 View map

4-Star Hotel Rank: 1 of 1
Average review rating: 3.74

OpinionWell Value Index: 10

Traveler reviews analyzed: MyTravelGuide (32) , TripAdvisor (1100)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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amenity (59) balcony (124) bar (202) bath (25) bathroom (176) beach (1206) bed (154) breakfast (475) cabana (54) charge (81) check in (119) check out (51) complimentary (57) concierge (120) cost (62) deal (99) dinner (139) fee (177) food (354) front desk (130) gym (30) hot tub (34) hotel (1303) housekeeping (73) lobby (95) location (439) lunch (34) manager (45) money (105) ocean (748) parking (127) patio (32) pool (843) price (183) rate (90) recommend (163) restaurant (526) room (2078) room service (41) service (340) shower (75) staff (540) street (136) suite (35) towel (118) valet (58) value (63) view (712) walk (169) wireless (40)

Service

Appears in 340 comments.

78% wrote positive comments about service

The following words were used in comments with Service:
excellent (26) food (46) friendly (23) good (48) great (53) guest (18) hotel (44) need (15) nice (28) night (16)

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1. Very good service.

"Old Fashion Hawaiian Hospitality from Sheraton " Read full review on TripAdvisor 5/14/2012 Vote

2. The food and service at Rumfire was outstanding.

"Wonderful stay but needs improvement " Read full review on TripAdvisor 5/8/2012 Vote

3. there's a garden lobby on our side, but no service of any kind is provided there (except AM island orientation put on by pleasant holidays).

"Not nearly as bad as other ppl made it sound " Read full review on TripAdvisor 4/30/2012 Vote

4. The food and service were great.

"Great hotel " Read full review on TripAdvisor 4/23/2012 Vote

5. As mentioned, the service the rest of our trip was great.

"Nice hotel, nice beach and pool, great location " Read full review on TripAdvisor 4/7/2012 Vote

6. Concierge service was also helpful.

"Perfect Setting " Read full review on TripAdvisor 3/17/2012 Vote

7. Overall, I have received more 'resort' like service and amenities at Hampton Inns than at this place.

"Average at Best " Read full review on TripAdvisor 3/12/2012 Vote

8. After the first morning, we found other, inexpensive, and far better service and food at breakfast cafes in the towns close to Poipu.

"Average at Best " Read full review on TripAdvisor 3/12/2012 Vote

9. In the UK we tip for good service, in the USA it is mandatory and at the Sheraton breakfast they expect a sizable tip for doing little.

"Sheraton Kauai -peaks and troughs " Read full review on TripAdvisor 3/9/2012 Vote

10. Service was superb, with frequent stops by the waiter or waitress.

"Had a great stay " Read full review on TripAdvisor 3/9/2012 Vote