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Rank
3rd
Out of 10

Sheraton Kauai Resort

Average Price: $261  
 
Hotel Class:
2440 Hoonani Road
Poipu, 00000 View map  
4-Star Hotel Rank: 1 of 1
Average review rating: 3.74
OpinionWell Value Index: 10
Traveler reviews analyzed: MyTravelGuide (32) , TripAdvisor (1100)
SAFE TO BOOK ? (0/5 issues found)
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The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Manager
Appears in 45 comments. 
70% wrote positive comments about manager
The following words were used in comments with Manager:
free (3)   friendly (3)   generous (3)   hotel (11)   management (46)   most (3)    
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1. After one chat with the friendly and efficient hotel manager, Craig, it was quickly resolved and no longer a problem.
"When Can We Go Back?! Fabulous!!! " Read full review on TripAdvisor   1/30/2012 Vote      
2. Front Desk manager Paula was sympathetic to my misunderstanding and upgraded me for free.
"Great Staff, but wait until Renovation complete (Feb 1?) " Read full review on TripAdvisor   12/16/2011 Vote      
3. All the employees were great from Shawn our bellman to Elaine the manager, everyone really try's hard to make you happy.
"October 2011 Sheraton Poipu " Read full review on TripAdvisor   10/24/2011 Vote      
4. The manager then informed us that because they were full we could not possibly get a room with a king bed that night, and that the best they could do was move us to a different room the next day.
"Not a good place to go on your honeymoon " Read full review on TripAdvisor   10/18/2011 Vote      
5. Also poolside: we had been given a card for a free bottle of champagne by the manager when we checked in as a 'celebration of our special event'.
"Not a good place to go on your honeymoon " Read full review on TripAdvisor   10/18/2011 Vote      
6. A big thanks goes out to the Manager Robert for being so friendly and helpful.
"Great Stay. Awesome Location " Read full review on TripAdvisor   6/5/2011 Vote      
7. Upon arrival we waited in the lobby chairs to check in and my husband and I were greeted by the most genuine and friendly person (he gets 5 STARS!), the manager.
"Beautiful in every way!! " Read full review on TripAdvisor   4/8/2011 Vote      
8. It took some unfortunately tense negotiations with the manager over upgrade fees to get us a room most people would consider 'ocean view.
"Stunning location, beware the marketing " Read full review on TripAdvisor   4/2/2012 Vote      
9. I hope to write a letter to the general manager of this hotel as soon as I am able.
"Horrible treatment of our active duty military " Read full review on TripAdvisor   3/6/2012 Vote      
10. Still, as long as we talked to managers in the hotel, we got all our requests resolved.
"European in Kauai " Read full review on TripAdvisor   1/26/2012 Vote      
   
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