The Strand Ocean Drive, Miami Beach, Manager

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OpinionWell
Rank

40th

Out of 468

The Strand Ocean Drive	Average Daily Rate: NA Check Rates

Hotel Class:

1052 Ocean Drive

Miami Beach, 33139 View map

4-Star Hotel Rank: 8 of 34
Average review rating: 3.89

OpinionWell Value Index: NA

Traveler reviews analyzed: Expedia (46) , Travelocity (11) , TripAdvisor (291)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	Recent comments complained about room smell.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Manager

Appears in 41 comments.

71% wrote positive comments about manager

The following words were used in comments with Manager:
accommodating (3) apology (3) cares (2) charged (4) club (3) desk (7) helpful (7) hotel (11) liked (3) management (45) need (4) night (3) perfect (3) problem (3) reservation (3)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. This was arranged by the extremely helpful and understanding Desires Manager Paola, who is an absolute credit to the hotel, and George Vesa, The Strand Hotel Manager who was also very accommodating.

"Wedding Proposal " Read full review on TripAdvisor 4/9/2010 Vote

2. With the help of Paola, the Desires Manager, she translated my vision into a reality, nothing less than absolutely amazing.

"Wedding Proposal " Read full review on TripAdvisor 4/9/2010 Vote

3. Betty Ruiz, the Desires Manager, did an awesome job of helping me secure tickets to a Miami Heat basketball game on short notice.

"Awesome! " Read full review on TripAdvisor 12/18/2009 Vote

4. The hotel manager, George was very accommodating.

"SoBe Weekend Getaway " Read full review on TripAdvisor 10/21/2009 Vote

5. What stood out at the The Strand for us though was the friendliness & helpfulness of the staff - it seemed as though there wasn't enough they could do for us - in particular a big thanks to Betty (Manager of Desires) and Jose, Robin, Eloy on the front desk and Adrian & Jamie.

"Excellent location....nice hotel....super staff! " Read full review on TripAdvisor 6/27/2008 Vote

6. Betty Ruiz was the manager of desires and she added a few nice touches like having some complementary red bull and popcorn in the room along with a daily call to see if there were any other unmet needs during my stay.

"Spring Break revisited " Read full review on TripAdvisor 3/29/2008 Vote

7. from check-in, to bell staff, house cleaning, concierge, and our Desires manager, they made our stay perfect.

"Perfect.....Again! " Read full review on TripAdvisor 3/9/2008 Vote

8. Our Desires manager, Betty, was the best.

"Perfect.....Again! " Read full review on TripAdvisor 3/9/2008 Vote

9. I would like to say a special thanks to Armando Hernandez, General Manager and Betty for making this stay possible.

"I love the Strand Ocean Drive! " Read full review on TripAdvisor 11/12/2007 Vote

10. and recieved a tremoendous Welcome from Betty the manager of desires.

"Great Service!!!!!!!!!!!! felt Very Welcomed upon my Arrival " Read full review on TripAdvisor 8/11/2007 Vote