The Strand Ocean Drive, Miami Beach, Concierge

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Rank

40th

Out of 468

The Strand Ocean Drive	Average Daily Rate: NA Check Rates

Hotel Class:

1052 Ocean Drive

Miami Beach, 33139 View map

4-Star Hotel Rank: 8 of 34
Average review rating: 3.89

OpinionWell Value Index: NA

Traveler reviews analyzed: Travelocity (11) , Expedia (46) , TripAdvisor (291)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	Recent comments complained about room smell.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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amenity (14) balcony (73) bar (45) bath (17) bathroom (79) bathtub (9) beach (369) bed (109) bill (12) breakfast (20) charge (16) check in (42) check out (16) concierge (22) cost (11) deal (12) deck (11) decor (14) dinner (16) fee (29) food (35) front desk (82) hotel (616) housekeeping (19) lobby (46) location (207) lunch (15) maid (12) manager (41) money (31) ocean (214) parking (17) pillow (16) pool (215) price (49) rate (21) recommend (54) restaurant (114) room (659) service (87) sheets (18) shower (49) staff (233) street (78) suite (96) towel (62) tub (28) value (15) view (176) walk (45)

Concierge

Appears in 22 comments.

75% wrote positive comments about concierge

The following words were used in comments with Concierge:
friendly (2) helpful (7) hotel (4) new (2) nice (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. : Ericka, from concierge is simply AWESOME.

"Best stay on So. Beach! " Read full review on TripAdvisor 2/23/2010 Vote

2. We were in South Beach for 8 nights for Pleasure for the first time we really like the beach the location was great and the Concierge Betty was also really nice and Helpful.

"Great location but short on everything else " Read full review on TripAdvisor 1/5/2010 Vote

3. Betty the concierge was very helpful to an enjoyable stay for us.

"Stay There! " Read full review on TripAdvisor 11/26/2009 Vote

4. We also got help from the concierge with our dinner reservations to 'Wish.

"Great getaway weekend date hotel " Read full review on TripAdvisor 10/18/2009 Vote

5. The concierge was extremely helpful and took time to print information and give us coupons from local businesses.

"Awesome hotel! " Read full review on Expedia 9/22/2009 Vote

6. The staff (except for the concierge) were all very helpful and gracious.

"Hit or Miss with rooms, but overall - I would go back. " Read full review on TripAdvisor 5/9/2009 Vote

7. Some more helpful tips;Do use the concierge for club vip passes if you're into clubbin'.

"Loved This Place! You Need To Know.... " Read full review on TripAdvisor 3/9/2009 Vote

8. The staff was really friendly, especially the concierge Jamie.

"Great customer service..great hotel " Read full review on TripAdvisor 12/19/2007 Vote

9. The concierge new very little and we ended up telling her about the area and what was good to do.

"Minimalist, Felt Like An Apartment Block, Terrible Food! " Read full review on TripAdvisor 9/14/2007 Vote

10. In the end, the new concierge, Betty, tried to make things right and sent a box of chocolates to my room, but by then it was too little too late.

"The Strand Ocean Drive = Bait & Switch Deception " Read full review on TripAdvisor 7/2/2007 Vote