EPIC Hotel - a Kimpton Hotel, Miami, Staff

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Rank

1st

Out of 468

EPIC Hotel - a Kimpton Hotel	Average Price: $309 Check Rates

Hotel Class:

270 Biscayne Boulevard Way

Miami, 33131 View map

4-Star Hotel Rank: 1 of 58
Average review rating: 4.75

OpinionWell Value Index: 6

Traveler reviews analyzed: Expedia (41) , Travelocity (5) , TripAdvisor (767)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (61) balcony (194) bar (121) bath (39) bathroom (186) beach (256) bed (119) bill (35) breakfast (183) cabana (45) charge (39) check in (113) complimentary (79) concierge (136) cost (42) deal (33) deck (35) decor (39) dinner (102) downtown (153) food (276) front desk (151) gym (55) hotel (1689) lobby (116) location (236) lunch (57) manager (51) money (40) parking (51) pool (597) price (70) rate (59) recommend (126) restaurant (379) room (1216) room service (120) service (543) shower (87) spa (97) staff (672) street (33) suite (109) towel (61) tub (62) valet (87) value (31) view (499) walk (106) wireless (32)

Staff Traveler Insight - Friendly Staff

Appears in 672 comments.

96% wrote positive comments about staff

The following words were used in comments with Staff:
amazed (37) area (36) attentive (42) club (39) desk (49) excellent (27) friendly (136) good (33) great (90) helpful (116) hotel (172) lounge (29) nice (38) welcoming (40) wondering (35)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. However that said, the hotel was great and the staff definitely makes you feel special and they do their best to help you with all your needs.

"Great hotel..... " Read full review on TripAdvisor 5/18/2012 Vote

2. The staff were very friendly.

"Best Hotel I've ever stayed in my life " Read full review on TripAdvisor 5/18/2012 Vote

3. from the front desk to any staff one encounters in elevators or hallways, everybody is curtious, friendly and helpful.

"great place to stay " Read full review on TripAdvisor 5/16/2012 Vote

4. Breakfast on the patio of area 31 was spectacular and the attentiveness of the pool staff is outstanding.

"great place to stay " Read full review on TripAdvisor 5/16/2012 Vote

5. Don't get me wrong---the staff around the entire hotel is fantastic ---from the maids to the check-in crew at the front desk to the bellboys.

"Why I come back to Epic when I go to Miami! " Read full review on TripAdvisor 5/9/2012 Vote

6. Great staff around the pool.

"Fantastic weekend! " Read full review on TripAdvisor 5/9/2012 Vote

7. The staff was outstanding and the atmosphere was fantastic.

"Treated like Royalty! Perfect Perfect Perfect " Read full review on TripAdvisor 5/8/2012 Vote

8. Overall, we were made to feel welcome by a very friendly staff.

"Everything you are looking for. " Read full review on TripAdvisor 5/8/2012 Vote

9. The staff is friendly and always eager to assist with any request.

"Perfect spot for business and pleasure " Read full review on TripAdvisor 5/8/2012 Vote

10. Everyone I encountered from the hotel staff was courteous and helpful.

"Top Shelf!!! " Read full review on TripAdvisor 5/8/2012 Vote